Job Title | IT Operations Technician – Journey |
---|---|
Position Number | 000199 |
Vacancy Open to | All Candidates |
Time-Limited | No |
Department Homepage | https://itcs.ecu.edu/ |
Advertising Department | ITCS ENTERPRISE SYSTEMS AND OPERATIONS |
Division | Administration & Finance |
Classification Title | 12200 IT Operations Tech |
Competency Level | 2 – Journey |
Working Title | IT Operations Technician – Journey |
Number of Vacancies | 1 |
Full Time Equivalent (FTE) | 1.000 |
Full Time or Part Time | Full Time |
Recruitment Range | $31,200 – $57,377 |
Anticipated Hiring Range | $31,200 – $51,691 |
Salary Grade Equivalency | IT01 |
Work Schedule | M-F, Roating weekend and holidays |
Work Hours | 12am 8am |
Position Location (City) | Greenville |
Job Category | Staff – Information Technology |
Organizational Unit Overview |
Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university. The Data Center is a critical support area under the direction of the Director of IT Enterprise Systems and Operations. This position is responsible for the installation and asset tracking of all physical hardware in the Data Center. The position also provides 24O7O365 monitoring and support escalation for the ECU Data Centers including Servers, Storage, Applications, Networking Campus Backbone, Intranet and Internet services. The Data Center personnel are “the eyes and ears” for the entire infrastructure. They are ITCS first level for alerting, monitoring, securing and trouble-shooting our environment. |
Job Duties |
|
Minimum Education/Experience |
High School or General Educational Development diploma and six months of experience. Equivalent coursework in computer operations or information technology from a technical school or community college may be substituted for the required experience. Journey level requires an additional 6 months of education or experience. |
License or Certification required by statute or regulation |
N/A |
Preferred Experience, Skills, Training/Education |
IT related certifications including Microsoft, Oracle, Network +, CISCO, and others are preferred. Experience in the Data Center field of work including, systems administration, electrical and HVAC functional knowledge and cable maintenance/installation is desired. Experience with installing hardware, making network connections, and connecting power strips is preferred. |
License or Certification required by the Department |
N/A |
Special Instructions to Applicant |
|
Job Open Date | 01/10/2024 |
Job Close Date – Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. | 01/23/2024 |
Open Until Filled | No |
Quick Link for Direct Access to Posting | |
Alternate option |
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. |
AA/EOE |
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or . |
Eligibility for Employment |
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S. |
Office of Human Resources Contact Information |
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST. |
East Carolina University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).
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