JOB DESCRIPTION:
This position requires a friendly disposition, excellent phone and interpersonal skills, rapid responsiveness, intermediate computer skills, able to prioritize multiple tasks, and the ability to work quickly while maintaining quality and accuracy. This position will represent the company in an outgoing and professional manner and may be the first point of contact and liaison between employees/customers and the Management Team. The position is responsible for managing and routing calls to the various departments. At times the work is highly confidential, challenging and will include preparing reports, proofreading, general communication, internal meeting preparation, and receiving/responding to phone and email communication.
ESSENTIAL FUNCTIONS:
Welcoming and answering all incoming calls and routing all calls to the appropriate parties.
Greeting visitors as they enter the Dura office.
Assist customers looking for the delivery of their order; in conjunction with the GM/Planning Manager
Ensures material is ordered or transferred on time and in the correct quantities to fulfill customer orders while maintaining proper inventory turn rates.
Continually rationalize the stock plan to adapt to current and projected business.
Familiar setting min/max stocking figures.
Maintains a high level of communication between sales and suppliers concisely and promptly.
Develop strong supplier relationships through honest, straightforward dialogue.
Initiates inventory counts and helps to resolve and reconcile inventory discrepancies.
Negotiates with suppliers to attain the best price, terms, and delivery of merchandise
Other duties as assignedStrong communication skills – written, verbal, interpersonal
Ability to work with and maintain highly confidential information
Strong problem-solving and analytical skills
Assist and complete projects in a timely manner as assigned.
Use logical reasoning to arrive at solutions to work-related issues
Maintain self-control under workload pressures without exhibiting negative behavior
Establish and maintain effective internal and external working relationships by using strong interpersonal skills
Ability to get along with diverse personalities in a tactful, mature, professional and flexible manner
May need to assist in the warehouse and/or manufacturing departments
Requirements & Experience
Experience with heavy incoming phone volume and good interpersonal skills.
Deadline driven, results-oriented with initiative and a sense of urgency
Warm and friendly telephone presence.
Clear and upbeat personality.
Requires a strong knowledge of Microsoft Office (Outlook, Excel, Word, Etc )
Self-motivation to seek additional tasks and projects.
High school diploma required
2 + years buyer/purchasing experience preferred
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
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