Duke Health Hiring for IT Analyst – Duke Health Technology Solutions – Durham Job at Durham, NC Full Time

Primary role
Performs highly-complex-to-advanced (senior-level) business continuity, emergency management, and disaster recovery planning and research work. Work involves developing application, infrastructure, and cloud based plans; developing procedures for implementing plans or programs; and developing procedures for measuring progress. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Tasks/Responsibilities

• Develop disaster recovery plans for physical locations with critical assets such as data centers and cloud providers such as Azure.
• Coordinate tests of documented disaster recovery strategies and plans.
• Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
• Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
• Review existing disaster recovery, crisis management, or business continuity plans.
• Establish, maintain, or test call trees to ensure appropriate communication during disaster.
• Conduct or oversee contingency plan integration and operation.
• Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
• Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
• Support business continuity and disaster recovery budgeting.
• Create or administer training and awareness presentations or materials.
• Support the curation of system blueprints, runbooks, etc.
• Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.
• Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
• Prepare reports summarizing operational results or accomplishments of specified objectives, goals, or plans.
• Create scenarios to re-establish operations from various types of business disruptions.
• Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.

Minimum Qualifications

Education:

• Bachelor’s degree in a related field or four years equivalent technical experience required.

Licensure/Certification:

• None required. Preferred certification in development technologies, as appropriate for the position.

Experience:

• Level 1 – No experience required beyond the minimum education (or equivalency) requirement.
• Level 2 – Two years of related experience is required.
• Level 3 – Four years of related experience is required.

Preferred Qualifications

Experience:

• The preferred candidate will have up to five years of directly related IT experience and 5-8 years of project management and related experience.
• The following certifications/experience are strongly preferred:
  • Two or more years in business continuity/disaster recovery planning
  • ITIL V3 Foundation Certification preferred
  • Project Management Professional (PMP) certification preferred