DPC Technology Hiring for IT Field Technician Job at Savannah, GA Full Time

About us

DPC Technology is an IT Managed Services Company that has been in business for over 26 years. We serve Florida, Georgia, and South Carolina small businesses by helping them manage their IT.

General Summary:

DPC is looking for technicians that are interested in working in a fast-paced environment and consider their work A+. This person should be a good communicator and a person who can manage well when the client is in a pickle and really needs strong guidance. This person should be capable of handling all issues at a computer level. Most importantly, this person should be eager to learn while following prescribed procedures.

Position Responsibilities:

• Provide Level 1 support
• DAILY time entry accounting for at least 8 hours
• Check Backup Logs and update the tickets or reports
• Check Anti-virus
• Onboard Managed Service Clients
• Stage New Computers
• Assist Sr. Technicians on Larger projects

Knowledge, Skills, and Abilities:

• Capable of installing and troubleshooting all basic computer components (e.g. Power supplies, NICs, Video Cards, Motherboards, CPUs)
• Capable of manually installing network printers
• Capable of terminating jacks and punch downs
• Experience required with Windows desktop operating systems
• Understanding of TCP/IP and troubleshooting Internet connectivity
• Understanding of the relationship between switches, patch panels and connecting nodes to a network
• Working Knowledge of Wireless Technologies, Capable of installing and troubleshooting WAPs
• 2 year College Degree or equivalent (4-year degree preferred)
• Ability to regularly lift, move and carry computer equipment weighing up to 75 lbs. Use of common power tools and climbing of ladders required.
• Flexibility in the change of work hours. The ability to work varying schedules, overtime, and possible overnight travel is part of this job.

Credentials and Experience:

• New hire with no certifications
• Eager to learn
• Takes direction from Technicians

DPC Technology provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Women-led organization
• Inclusive of minority and disadvantaged groups
• LGBTQ+ friendly workplace
• Age-inclusive
• Paid time off

Job Type: Full-time

Pay: $38,000.00 – $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
During this unprecedented time, we wanted to inform our clients that DPC Technology remains open as we are classified as an essential service by the State of Florida, and we are taking precautions to keep our staff and our clients safe during this time.

Experience:

• Troubleshooting: 1 year (Required)
• Windows: 1 year (Required)

License/Certification:

• CompTIA A+ (Preferred)
• CompTIA Network+ (Preferred)
• Driver’s License (Required)

Work Location: Hybrid remote in Savannah, GA 31405