Domino’s Corporate Hiring for Customer Service Representative *Starting at $20/hr* Benefits starts day 1! Job at Edison, NJ Full Time

RESPONSIBILITIES AND DUTIES

(50%) Order ProcessingProcess and verify store orders received through Pulse (electronic ordering system)
Provide courtesy reminder calls to stores that have not placed order by cut-off times
Prepare billing for order add-ons and pickups
Prepare all paperwork for loading and production (using Access program); run any pertinent reports, dough maps
Prepare route packages for drivers to include invoices, keys, credit requests, D&S paperwork, COD requests, alarm codes, and any necessary communications to the stores
Coordinate and disseminate corporate, marketing and other company information to the stores
Assist with routing of trucks where applicable
(20%) Customer ServiceReceive and resolve customer requests, concerns and complaints
Contact stores to advise them of any changes to routing schedules; weather or production delays, etc.
Answer and route all departmental calls
(10%) Clerical SupportMaintain filing system for invoices, reports and other customer related information
Maintain customer contact list
Update or add new store information in order management system (Domicas)
Provide clerical support to other departments as needed
(5%) Credit ProcessProcess credits for the Domino’s Pizza stores
Code credits for delivery accuracy using credit tracking program
Coordinate credit requests with appropriate departments for further research
Process special orders/pick-ups
(15%) Additional Administrative Duties as Assigned
This position cross-trains in various administration functions. Additional responsibilities will be assigned as needed. Responsibilities include:

General AccountingAssist with accounts payable
Assist in generating weekly keys
Provide back-up to payroll administrator
Assist with accounts receivable and past dues
InventoryPerform inventory counts and reconcile ICL
Order vegetables products
Maintain vendor credits, working with WRC to obtain accurate credits

Qualifications
High School diploma or GED
2-3 years of Customer Service experience
Excellent communication and organizational skills
Ability to handle multiple tasks
Strong knowledge of Microsoft Office software
1-2 years bookkeeping or general accounting experience preferred

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Odenton, MD 21113: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location