DISYS Hiring for Computer Technician *Hiring asap* Job at Charlotte, NC Full Time

Job title: Deskside Support Technician

Pay range: $18-20

Location: Charlotte, NC 28208

Responsibilities:

• Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers.
• Provide support to client-identified VIPs
• Responds to change management requests, including installing new PC equipment, providing end-user desk-side support, and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet – established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end user and service desk personnel regarding arrival times, repair time estimates, and the status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Experience:

• Computer technician: 2 years (Preferred)
• iOS: 2 years (Preferred)
• Microsoft Dynamics 365: 2 years (Preferred)
• Active Directory: 2 years (Preferred)

Work Location: One location