Denver Health Hiring for Chief Ambulatory Officer at Denver, CO  Full Time

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Department

HR Administration

Job Summary

The Chief of Ambulatory Officer (“CAO” or “Chief”) holds a strategic leadership responsibility steering the Ambulatory Care Department and Denver Community Health Services. Central to this role is the formulation and execution of strategic plans, aimed at delivering high-quality, cost-effective patient care. A major focus is on the integration and management of resources – both human and financial – to optimize operational efficiency and outcomes. This includes a rigorous evaluation and enhancement of care management strategies, preventive care, disease management, patient satisfaction, and safety. The role is instrumental in ensuring care quality and adherence to best practices within Ambulatory Care and Community Health Services.

Reporting jointly to the Chief Executive Officer (“CEO”) and the Denver Community Health Services Board, the Chief is a vital member of the senior executive team, the position contributes significantly to the overall organizational mission, vision, strategy, and goals, sharing accountability for their achievement. Active involvement in strategic planning and budgeting processes is key, as is fostering collaborative relationships across various departments, including Administrative, Nursing, Medical, and Financial divisions. This role demands a blend of clinical expertise and strategic acumen to shape the future direction of Denver Health’s ambulatory care services.

The Chief relies on experience and judgment to achieve goals and operates with a wide degree of creativity and latitude in overseeing, developing, and carrying out the duties of the function.

Interested applicants can apply online and submit CV/cover letter to:

Aaron Ortiz, Manager of Provider Recruitment

[email protected]

Essential Functions:

• Strategy and Planning
  Contributes to organization’s strategic planning process by providing information and thought leadership, input on prevailing industry trends, best practices and critical areas of concern related to medicine, community (CHS) and ambulatory services (ACS) concerns. Makes recommendations for initiatives that help achieve short and long-term priorities of DHHA. Formulate the strategy and tactics to optimize achievement of goals, resources and drives consensus to implement such initiatives. (30%)
• Service Delivery
  Orchestrates the integration of primary care, specialty care, and preventive health services, collaborating closely with respective Directors of Service to ensure seamless, coordinated healthcare delivery and through planning, directing, and overseeing the ACS and CHS Central Management Teams. May provide clinical care in area of specialty practice (15%)
• Executive Team Member Functions
  Advise and provide thought partnership to the CEO in helping carry out work needed for Denver Health. Comprehend vision and viewpoints to offer advice and thought leadership to support delivery of mission, strategy, and organizational goals. Cultivate and maintain strong working relationships with and confidence of senior leadership to develop solid partnerships to identify and resolve issues effectively and proactively. (10%)
• Policy, Practice and Compliance
  Develops, establishes, and regularly reviews health policies and procedures within Ambulatory Care Services (ACS) that impact the organization’s ability to create a safe, healthy, infection and risk-free environment of care for patients, families, faculty, and staff. Optimize program execution and functionality, gain consensus for implementing improvements in all systems of care to evolve and strengthen them. Ensures programs and direction are consistent with goals and philosophy identified by DH management, federal policy governing public health 330 services and funded HRSA program. (10%)
• Resource and Fiscal Management
  Integrate and monitor resources – both human and financial – to optimize operational efficiency and outcomes. Establish and oversee a system to responsibly manage finances for Community and Ambulatory Care Services. Collaborate with the Chief Financial Officer, and other executives to find creative, cost-effective ideas to solve the organization’s financial issues. Establish and monitor budgets and financial plans that safeguard resources and demonstrate quantifiable return on investment. Oversee and direct the financial resources for the function. Manage and track income and expenses and the use of financial resources for business operations. (10%)
• Regulatory Compliance, Data Analysis and Reporting
  Oversees and directs the activities related to regulatory reporting and compliance for applicable state, federal government agencies including the Joint Commission. Implements a comprehensive reporting process that enables the systematic collection, analysis and interpretation of health data in order to plan for outcomes related to areas of responsibility. Organizes data into informational summaries to monitor effectiveness and extract meaningful insights, which can be used to better understand and improve performance and drive improvement. (10%)
• Strategic Partnerships
  Fosters and maintains effective communication channels with various preventive and community health agencies, private healthcare providers, and key community stakeholders. Cultivates and sustains these relationships to enhance the organization’s community health initiatives and collaborative efforts. (5%)
• Board Relations
  Routinely reports relevant information to the Board regarding strategies, finances and operations with DHHA organizational initiatives. (5%)
• Staff Management
  Enhances employee engagement by providing resources, support, and tools to promote efficiency, innovation and teamwork. Mentors, guides and coaches direct reports in order to expand their capabilities and build management depth in the organization for succession planning. Oversees and assesses the clinical proficiency of all team members, ensuring high standards of care, alignment with organizational strategy, and continuous professional development within the workforce. Creates and maintains a culture of performance improvement and change management. Recruits key leaders and Directors of Services (Chairs) to lead teams. (5%)

Education:

• Doctorate Degree Doctor of Osteopathic Medicine (DO) or Medical Doctor (MD) from an accredited school of medicine Required or
• Doctorate Degree Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) Required or
• Master’s Degree Master’s Degree in Public Health, Science, Business Administration, or Public Administration
  Required

Work Experience:

• 4-6 years Healthcare Administration / Healthcare Operations Required

Licenses:

• MD-Physician – State Medical Board Required or
• DDS/DMD-Dentist – DORA – Department of Regulatory Agencies Required

Knowledge, Skills and Abilities:

• Ability to systematically gather information from a variety of sources, analyze information, identify implications of data, draw appropriate conclusions, generate viable alternative solutions to a question or problem and evaluate the consequences of choosing each alternative.
• Knowledge of scientific and medical literature, standards of medical care and professional care established by various task forces and accrediting agencies.
• Knowledge in the practice of medicine; in the general field of community health; and the principles, practices and methodologies applicable to the delivery of preventive care and Primary Care Support
• Knowledge of medical administration as it applies to Primary Care Support
• Working knowledge of general hospital operations, the Joint Commission, Medicare COP, and state requirements
• Business Acumen – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Change Management – Demonstrated effectiveness in change and project management
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Developing Objectives and Strategies – Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Monitoring and Controlling Resources – Monitoring and controlling resources and overseeing the spending of money.
• Negotiation – Bringing others together and trying to reconcile differences.
• Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
• Problem solving – the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action.
• Systems Evaluation – Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Temperament – Ability to remain calm in emergency, high intensity situations
• Communicating – Communicating effectively orally and in writing as appropriate for the needs of the audience, express or exchange ideas by verbal communications.
• Proficient in MS Office Suite

Shift

Work Type

Regular

Salary

$297,800.00 – $436,000.00 / yr

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

Applicants will be considered until the position is filled.

“Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.”