Del Sol LC Hiring for Customer Care Specialist Job at Sandy, UT Full Time

Location: Sandy, UT

About Del Sol:

Del Sol first splashed onto the retail scene in 1994 out of a small kiosk in Murray, Utah’s Fashion Place Mall and has been sticking its color-changing products where the sun shines ever since. Based on Del Sol’s proprietary Spectrachrome® technology, formerly explored by NASA, color-changing inks and dyes are engineered for application on more than 10,000 Del Sol retail items. Much like a flower that blooms in the sun’s rays, the hidden colors found in Del Sol’s exclusive prints and products twist and unfold into vibrant color upon exposure to sunlight, then returning to their original state without sunlight.

Full of sunny optimism about business and life, Del Sol sells its color-changing shirts, hair accessories, jewelry, sunglasses, nail polish and more to cruise ship passengers, sun-loving beachgoers and resort vacationers. Having fun in the sun has always been at the core of Del Sol’s culture. We stand for all that’s good. For sunshine. For fun in the sun. For memory-filled vacations. For laughter. For joy. We do it for young and old alike. For the smiles that it brings. We’re proud to share a little sunshine with so many people every day. Today, Del Sol has grown to more than 100 retail locations worldwide in 22 countries, is the world’s leading brand of color-changing apparel and accessories, and one of the most highly promoted merchants onboard Royal Caribbean, Carnival, Princess, Disney, Celebrity, and Norwegian Cruise Lines.

Responsibilities:

Customer Care Specialist has the following responsibilities and duties:

• Manage incoming calls & emails from customers who have questions about or are interested in purchasing Del Sol color changing products.
• Build positive relationships of trust with customers by anticipating their needs and providing solutions to their needs.
• Coordinate with members of other departments to resolve customer concerns.

Requirements:

Customer Care Specialist should have the following skills, education, and experience:

• Full-Time Position (Availability 8:30 AM – 5:30 PM)… 30-40 hours per week
• Ability to connect with people and measure success by how happy you make others
• Proven record of solving problems
• Proven ability to excel at multitasking

Compensation and Perks:

• Starting at $15.00/hour with potential bonuses and opportunities to grow
• Medical
• Dental
• Vision
• Life
• 401(k)
• PTO
• Gym Membership Options
• Rewarding Recognition Programs – includes weekly and monthly monetary rewards, and five annual $2,500 Live Your Dream rewards for outstanding employees
• Generous Product Discounts for Employees
• Annual Product Giveaways
• Frequent Company Parties
• Fully Stocked Kitchen and Frequent Catered Meals
• Annual Free, One-on-One, Private Financial Consulting

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