Dairy Farmers of America, Inc Hiring for Audio/Visual and Technology Support Job at East Syracuse, NY Full Time

Under the guidance and direction of the Senior Director of Council affairs, provide support for all Area audio visual and technology needs for several functional areas including communications, milk sales, membership, and office administration. Additionally, this position will help support the technical needs for our remote field representatives and several area locations within the region, including our transportation terminals. This position will be available to support through audio and visual technologies a number of local, regional, and national meetings on fairly routine basis. Support will include room and equipment set up, on sight management, and equipment removal.

• In coordination and consultation with the Senior Director of Council Affairs, as well as other communication, audio visual, and IT support employees, provide daily support for all audio visual and technology needs for the Area.

• On a routine basis, help support multiple meetings and events hosted by the Northeast Area including leadership meetings, area council meetings, fall district meetings, DFA hosted industry meetings, employee meetings, fall district meetings, and any other events hosted by DFA such as an annual meeting, young cooperator meetings, national staff meetings, etc. in terms of audio and visual needs as well as onsite technical support.

• Provide support for the Northeast field representatives including IT support, training and development, along with equipment deployment and setup.

• Provide support for several Northeast Area remote locations including a number of transportation terminals.

• Provide support for the Northeast Area Council with their equipment issues, including some training and guidance on programs that DFA utilizes.

• In consultation and coordination with DFA IT services, help support employees with training and problem resolution.

• In consultation and coordination with DFA IT services, help support employees with mobile phone support.

• As needed, perform additional duties related to technology support functions in the area.

• Undergraduate degree in information technology or related curriculum (or equivalent combination of experience and education)
• 2 to 4 years’ experience in audio visual and/or IT support (3+ years’ experience preferred)

• Good understanding of technology
• Positive attitude and ability to work with others
• Excellent communication skills
• Well organized and the ability to work with minimal direction
• Proficient in technology platforms
• A good understanding of mobile and computer technology including android and Iphone platforms

Licensing and Certification:

Physical Demands and Work Environment: