Cuyahoga Community College Looking for Program Manager, Upward Bound (TRiO) Full Time

Department: Upward Bound

Location: Metropolitan Campus

Reports To:  AVP, College Credit Plus

Recruitment Type:  External/Internal 

Requisition ID: req4760 

Employment Type: Administration and Professionals

Union Position: Non-Union

Work Schedule: Standard College Hours: M-F, 8:30am-5pm

Number of Openings:  1

Job Description:

SUMMARY

Provides leadership and direction for Upward Bound TRiO programs.

ESSENTIAL FUNCTIONS

• Manages all aspects of the daily operation of the Upward Bound TRiO Program
• Assists in the selection and provides training, supervision, and performance evaluation of staff
• Monitors and manages grant funds/budget efficiently and effectively
• Establish working relationships with target schools, post-secondary educational institutions, and community agencies to coordinate program services and recruit program students
• Conducts program marketing and public relations activities in target area
• Attends meetings, conferences, and workshops for professional development
• Compiles data and develops Upward Bound performance reports and proposals to the U.S. Department of Education
• Monitors and evaluates Upward Bound’s progress towards achieving annual program goals
• Monitors program activities to assure compliance with the regulations of the U.S. Department of Education
• Submits bi-weekly, monthly, and/or quarterly programmatic reports and budgetary spending reports to the Associate Vice President for College Credit Plus
• Manages a follow-up system by the accumulation of data for analysis as well as the study of data to determine project effectiveness
• Coordinates tracking and follow-up Upward Bound students
• Maintains current familiarity of community resources and services available to assist the potential program participants
• Performs other duties as assigned

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Master’s degree in Education, Counseling, or related field
• Minimum of three years of demonstrated experience counseling and/or teaching first generation students from diverse backgrounds 
• Demonstrated experience in program and curriculum development, implementation, and evaluation
• Demonstrated experience supervising, planning, assigning, scheduling and ensuring the quality of the work of others
• Demonstrated experience planning, preparing, maintaining, and monitoring a business area’s budget
• Demonstrated experience effectively making decisions that have major implications on the management and operations within a department 
• Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations

KNOWLEDGE, SKILLS and ABILITIES

• Possess working knowledge of student career development concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus 
• Ability to interact with other agencies in developing and providing services to clients, including ability to advocate on behalf of clients for services with other agencies
• Ability to identify and work effectively with referral agencies, social service organizations throughout Cuyahoga County
• Ability and willingness to work evenings and weekends when needed
• Possess excellent organizational and prioritization skills with demonstrated attention to detail 
• Ability to be creative and exercise initiative 
• Possess excellent written, verbal and interpersonal communication skills
• Ability to adjust to changing priorities and respond appropriately to deadlines
• Possess leadership skills and ability to foster a team environment and work collaboratively
• Ability to effectively complete work assignments independently
• Demonstrated intermediate project management skills
• Intermediate-level proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Access
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects
• Ability to collaborate, negotiate and resolve conflicts on major projects
• Ability to facilitate top-level collaboration while managing sensitive issues
• Ability to develop and maintain relationships with key contacts to enhance work flow and quality
• Possess sensitivity to respond appropriately to the needs of a diverse population

COMPETENCIES

CRITICAL COMPETENCIES

• Communication
• Time Utilization
• Quality of Work

VERY IMPORTANT COMPETENCIES

• Service Focus
• Collaboration

IMPORTANT COMPETENCIES

• Adaptability
• Continuous Improvement

PREFERRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Demonstrated administrative, management, and supervisory experience in a higher education environment

KNOWLEDGE, SKILLS and ABILITIES

• Possess knowledge of career exploration, the college application, financial aid process, student success, and completion

PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The work is performed in a normal, professional office environment;  
• The work area is adequately lighted, heated and ventilated;
• The employee may sit comfortably to perform the duties of the job and may perform repetitive motions with hands/fingers using a computer mouse and keyboard to type.  However, there will be walking; standing; bending; stooping; and carrying of various items and equipment;
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

EQUAL OPPORTUNITY STATEMENT
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special Note:

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume.  It is recommended that you have these documents ready to be attached electronically to the online application.  This system accepts only MS Word or PDF attachments.  Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.