Curemedrx Hiring for Customer Service and Sales Associate Job at New Hyde Park, NY Full Time

Position Title: Customer Service and Sales Assosiates

Purpose of the Role:

· Interacting with customers and medical facilities over the phone, in person, and/or via email and social media

Work Times:

· 9:00 am to 6:30 pm

Role Requirements

To be able to successfully perform this role it is expected that you should possess or be able to –

Qualifications / Experience

· Customer orientation and ability to adapt/respond to different types of characters

· Excellent communication and presentation skills

· Ability to multi-task, prioritize and manage time effectively

Skills

· Documentation Skills

· Listening Skills

· Phone Skills

· Multitask

· Patience

· Positive Attitude

· Attention to Detail

· People Oriented

· Problem Solving

· Organizational Skills

· Adaptability

· Ability to Work Under Pressure

Knowledge

• Typing

Personal Attributes

• Efficient

• Honest

• Committed & Persistent

• Proactive with Can-Do Attitude

• Approachable

• Flexible and Coachable

· Calm Under Pressure

Key Activities

• Email

• Word

· Google Drive

Accountable/

Responsible

· Customer Satisfaction

· Fraud Awareness

Essential Duties

• Recommend potential products or services to management by collecting customer information and analyzing customer needs

• Identify and assess customers’ needs to achieve satisfaction

• Keep records of customer interactions, process customer accounts and file documents

• Inform customer of deals and promotions

• Call doctor offices to request notes or follow up on previous requests

• Input patient information into pharmacy software

• Measure patients for compression stockings

• Prepare delivery packages

Job Types: Full-time, Part-time

Pay: $16.00 – $22.00 per hour

Experience level:

• No experience needed

Shift:

• 4 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person

Ability to commute/relocate:

• New Hyde Park, NY 11040: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location