CROSSROADS TURNING POINTS INC Hiring for IT SUPPORT Job at Pueblo, CO Full Time

Colorado is facing an incredible drug epidemic, affecting many individuals and families. Crossroads’ Turning Points (CTP) is providing individuals and families help and you can be part of that! Current employees, please fill out the internal application.

CTP is doing amazing things within our community, and we want you to be part of the challenge. We are currently searching for a dynamic individual to provide IT help desk support to users throughout the organization.

All positions require pre-employment drug screening.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned:

• Provides support to end users on a variety of IT issues
• Responds to telephone calls, email and staff requests for technical support.
• Document internal procedures.
• Act as backup to other IT staff as required.
• Assist in creating new users, assigning users to proper privileges, groups and email configuration.
• Knowledge of Active Directory and Azure AD
• Manage email, spam, and virus protection.
• Install and maintain network services, equipment, and various devices.
• Perform cable runs and drops as necessary.
• Research and respond quickly and effectively to user questions and requests.
• Report issues to the IT Specialist or Senior IT Specialist for escalation, as necessary.
• Assist in the installation, testing and configuration of new workstations, networks, equipment and software.
• Assist in maintaining inventory of all equipment within the organization.
• Assist in performing workstation hardware and software upgrades/maintenance as required.
• Other duties and responsibilities as assigned (including traveling to other locations on occasions).
• Other duties and responsibilities as assigned.

QUALIFICATIONS:

Education:

Associates Degree in Computer Information Systems, Computer Science, Information Technology, or related field. HS Diploma with five years of equivalent work experience.

Experience:

Prefer experience working in an office setting. Knowledge with Microsoft Office products highly preferred. SQL Database knowledge is a plus.

Other:

Strong computer skills. Must have solid customer service skills. Must maintain a professional business casual appearance.

PHYSICAL DEMANDS: Must be able to stand, sit, including driving, for long periods of time – as well as perform cable runs above ceiling and below floor/crawl spaces. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The majority of work performed for this position is done in an office setting. Duties of this position may require work outside the office on an occasional basis.

We offer a competitive salary and excellent package of benefits:

Student Loan Forgiveness (certain restrictions apply)

• Medical (employer pays 70% of the cost)
• Dental Insurance
• Vision Insurance
• Eight (8) Paid Holidays
• Two (2) Paid Adm Holidays
• Jury Duty Leave
• Military/Reserve Duty Leave
• Family/Medical Leave
• Modified PTO (cash payout x emp leave)
• 401K (with company match)
• AFLAC (optional)
• Growth opportunities
• Free Long-Term Disability
• Free Clinical Supervision
• Free Life Insurance (three times your annual salary)
• Free Sam’s Club Membership
• Flexible Spending Account (optional)

Apply today at www.crossroadstp.org under the employment tab.

Join a leader in the behavioral health field with over 43 years of experience!

Closing Date:

February 10, 2023 or open until filled

Rate:

$17.31 per hour

EOE/M/F/D/V/SO