Cornerstone Credit Services Hiring for Customer Support Rep Job at Anchorage, AK Full Time

Cornerstone Credit Services, a local Alaskan company, is looking for confident, outgoing, well spoken individuals for the position of Customer Support Representatives! We offer a professional office environment, commission possibilities, a friendly, upbeat team to work with, and an AMAZING retirement plan.

Customer Support Reps assist new and existing merchant service accounts by responding to inquiries about products and services as well as handling and resolving merchant complaints or concerns. The position is also responsible for performing sales to existing customers and developing long term merchant relationships.

Work schedule is Monday – Friday from 8am to 5pm (NO weekends!), 40 hrs/week. Our office environment is business casual with telephone and occasional face-to-face customer interaction, so a professional presentation is required. We’re an employee-owned company, and employees are the key to our success. We offer extensive training, a positive team-environment, and benefits including paid vacation, paid sick time, medical coverage, 401k and employee stock.

We are looking for:

• Office experience – 1 year preferable
• Ability to remain cheerful and upbeat in any situation
• Tech skills with quickly picking up new technology, software, apps, etc.
• Strong communication skills in speaking and writing
• Great organizational skills, ability to keyboard 45wpm or more
• Accountability and problem-solving
• Excellent attendance

Must be at least 18 years of age, have a HS diploma or GED, have reliable transportation, and a valid driver’s license. Qualified candidates will demonstrate the skills to: set and achieve monthly goals; possess effective, professional and clear communication skills; work well in a fast-paced, team environment while engaging and positively influencing peers around you; be driven and highly self-motivated; possess a professional appearance and demeanor. Please email your resume or visit our office to fill out an application.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Work Location: One location