Corewell Health Looking for Business Office Assistant at Grand Rapids, MI  Full Time

GENERAL SUMMARY:

Under the direction of the site designate leader, perform functions relating to business and office maintenance activities including but not limited to, patient appointments, registration, billing functions, cash collection, and phone communication. Follows the guidelines according to established policies and procedures. Must demonstrate and provide good customers skills. Follows Corewell philosophy of Patient and Family Centered Care at all times.

ESSENTIAL DUTIES:

Good interpersonal and communication skills. Answers telephone and directs calls to appropriate area/personnel. Utilizes effective communicative skills. in incorporated specific age, culture and developmental needs. Access computer or appointment stored information necessary to perform patient exam. Initializes required paperwork associated with each procedure, including patient verification and confirmation of physician’s orders. Generates exam request. Relays information to patients and family members according to and following HIPAA Regulations. Schedules appointments, consults with physician’s/physician offices as needed. Managing film purging and transfer. Answer phones, provide assistance and direct calls in a courteous and efficient manner. Strong communication skills and ability to prioritize work. Must be a team player. Must be able to manage concerns and situations of immediate importance. Provide adequate and prompt information to all customers. Enforce patient privacy and confidentiality. Monitors inventories related to the job and orders accordingly. Provide adequate and prompt information to all customers. Demonstrates competence in computer applications. Maintains employee medical record correspondence per protocol in the proper record format. Pulls and files medical records. Interfiles all correspondence and ancillary test results. Operates standard office equipment such as Microsoft office systems, calculators, photocopiers, dictation equipment, and fax machines.

STANDARD QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education / Training:

• High School Diploma or equivalent.

Work Experience:

• 1-year experience in a clinical office setting preferred.

Certification, Licensure, Registration:

• none

Other Qualifications:

• Strong communication skills, multi-task oriented, sensitivity to others.
• Ability to prioritize, self-motivated and ability to handle stressful situations.
• Able to accurately manage a great number of details in a fast paced environment while providing excellent customer

service according to Corewell standards.

• Basic computer skills

BENEFITS:

Corewell Health offers a comprehensive benefits package to meet your financial, health and life-work balance goals.

• Generous paid time off, holidays and flexible scheduling
• Our employees receive special discounts on a wide range of products and services
• Exceptional health, dental, vision and prescription drug insurance plans
• Generous retirement savings, disability insurance, identify theft protection and even home and auto insurance
• NEW On-demand pay program – ask your recruiter about details