Consolidated Edison Company of New York Hiring for Clean Energy Program Manager, Multifamily Energy Efficiency at New York, NY  Full Time

Mission Statement

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

• Con Edison, a multi-billion-dollar energy utility, is leading the clean energy transition in New York City and Westchester County. We are investing hundreds of millions of dollars annually to drive development of electric vehicle charging infrastructure, intelligently integrate distributed resources into our electric and gas systems, and scale adoption of energy efficiency and clean heating electrification technologies across our customers.
• The Program Manager is responsible for managing the Company’s energy efficiency programs and oversees the design, operations, administration, budget, marketing, performance analysis, reporting, process improvement, and customer and stakeholder engagement. The Program Manager is responsible for overall implementation and performance of the Multifamily program to achieve energy savings and demand reduction targets for the Company. The Program Manager may direct the program’s processes, functions, internal program team, and/or contractor(s) responsible for the implementation of the program(s).
• At Con Edison we all need to take special interest in our customers, both within the company and externally. As an employee, you need to commit to these ideals of developing a proactive, customer-centric culture to foster trust and confidence among customers and improve value for all our stakeholders.
• Oversee operational aspects of the Multifamily electric and gas energy efficiency program, including planning, organizing, coordinating, and managing resources needed to achieve energy savings goals.
• Oversee administrative aspects of these programs including program design, customer enrollments, budget, and timely and accurate incentive payments and reporting.
• Responsible for the overall design, incentive rate structure, planning, marketing, digital production, development, tracking, data analysis, reporting, implementation, and performance of the Multifamily program(s).
• Manage internal and external staff, strategic partnerships, multidisciplinary teams, and a contractor network.
• Lead the development of a proactive, customer-centric culture to foster trust and confidence among customers, participating contractors, technology providers, and build, maintain and create new relationships to maximize benefits to the Company with internal and external stakeholders to maximize benefits to the Company.
• Oversee the growth of the program(s) through such activities as marketing, training, and communications with customers and market partners and the development of innovative program design solutions.
• Speak publicly on behalf of Multifamily programs.
• Support the development of and manage software used to administer and operate the programs and oversee data management and quality control.
• Ensure exceptional customer service.
• Track goal achievement and report results to leadership.
• Perform other related tasks and assignments as required.

Required Education/Experience

• Bachelor’s Degree and 5 years of work experience in leadership/management roles

Preferred Education/Experience

• Master’s Degree and 2 years of work experience in leadership/management roles

Relevant Work Experience

• Proven interpersonal skills and the ability to drive results through collaboration with stakeholders. Required
• Strong oral and written communication skills. Required
• Sound logic and analytical skills. Required
• Demonstrated planning and organizational skills, and the ability to see the big picture as well as attention to detail. Required
• Demonstrates behaviors that promote a safe work environment, continuous improvement, and diversity through an awareness of inclusiveness of thought and ideas. Required
• Demonstrated flexibility to handle multiple assignments and deadlines, and ability to make decisions in real-time, under pressure. Required
• Demonstrated agility and flexibility to deal with ambiguity and comfortable working in a dynamic and fast-paced environment. Required
• Proficient in Microsoft Office (Word, PowerPoint, Excel). Required
• Experience or knowledge in energy efficiency technologies. Preferred
• 5-7 years Experience or knowledge with analyzing market trends in energy efficiency technologies to optimize existing program. Preferred
• Work experience in energy efficiency, demand management, demand response or other competitive, market driven utility programs, including project and process management experience. Preferred
• Experience managing and building relationships with key market actors, partners, and contractors. Preferred
• Demonstrated experience analyzing information, both technical and financial, and making recommendations based on that information. Preferred
• Experience working with local, County, City and State governments and human services organizations. Preferred
• Work experience with the multifamily customer segment. Preferred

Licenses & Certifications

• Driver’s License Required

Physical Demands

• Must sit or stand to answer a phone for entire shift
• Must sit or stand to use a keyboard, mouse, and computer for entire shift
• Must have excellent manual dexterity and be able to use hands for entire shift
• Must stand to use operate office equipment for entire shift

Other Physical Demands

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
• Must be able and willing to travel within Company service territory, as needed.

Technical Difficulty Statement

• For technical issues, please contact us at

Equal Opportunity Employer

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.