Connect Staffing – Los Alamitos Hiring for Customer Service Representative Job at La Mirada, CA Full Time

MINIMUM 2-3 YEARS OF PROFESSIONAL CUSTOMER SERVICE IN MANUFACTURING, LOGISTICS OR DISTRIBUTION ENVIRONMENT

Connect Staffing is Seeking a Customer Service Representative for a plastic container manufacturer in the city of La Mirada.

Monday Through Friday 8am-5pm

Requirements for the Customer Service Rep:

• Able to obtain a clear understanding of the products and service capabilities that our client has
• Learn quickly to understand the customers (SOP’s) Standard Operating Procedures
• Familiar with processing orders, payments and supply our client with pricing

Benefits of Customer Service Rep:

• 1st shift- No weekend work
• Health and dental benefits available
• Cal-savers retirement program available
• Earn referral bonus

Responsibilities for Customer Service Rep:

• Understanding customer expectations, maintain and improve service levels with an assigned customer base
• Respond to clients in a timely manner via phone or email
• Provide order confirmations within 24 business hours
• Process customer complaints
• Support account managers and provide proactive daily updates

Additional Experience or Requirements:

• Strong verbal and written communication skills.
• Bilingual in Spanish is a plus.
• Familiar with Office software and basic Computer knowledge

We’re also hiring for warehouse, manufacturing, forklift, machine operator, and general labor jobs throughout Orange and LA county.

#LALHP

Job Types: Full-time, Contract

Pay: $20.00 – $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Referral program

Experience level:

• 2 years

Shift:

• 8 hour shift
• Morning shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Work Location: One location