As a member of our team with a focus on retaining customers and increasing revenue retained, you will be central to our retention efforts. You will have a fiercedrive to succeed and a genuine passion for helping people. This position will measurably improve the performance of our end of lifecycle retention experience, working cross functionally to deliver new value messaging, offers and maximize the number of customers retained. This position will ensure that customer’s accounts are in good standing and being handled properly. You will design experiences that balance customer and agent needs with business and compliance realities. You will work on a diverse team with a customer-focused mission.
In this role, you’ll…
department
improve performance and achieve expected volume
About You
Job Type: Full-time
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
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