Concordia University Irvine Hiring for Graduate Admissions Application Coordinator at Irvine, CA Full Time

Concordia University
JOB TITLE: Graduate Admissions Application Coordinator

OFFICE PROFILE:
The Graduate and Adult Admissions Office is responsible for the ongoing program of student recruitment and admissions of adult and graduate students.

ROLE:
The Graduate Admissions Application Coordinator is responsible for processing applications and related documents for the admissions process. The Application Coordinator manages applications, processing, and communication with the assigned graduate and adult programs, including providing support to each admissions counselor. All activities of this position are to make a contribution to the fulfillment of the mission of the university.

STAFF RELATIONSHIPS:

• Report to the Graduate Admissions Data Manager for daily supervision
• Collaborate with the appropriate Admissions Counselors and Program Director as needed
• Collaborate with Registrar and Financial Aid and other related departments when necessary
• Interact and function cooperatively with other campus personnel

Report to the Graduate Admissions Data Manager for daily supervision

Collaborate with the appropriate Admissions Counselors and Program Director as needed

Collaborate with Registrar and Financial Aid and other related departments when necessary

Interact and function cooperatively with other campus personnel

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

• To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily:
• Represents the University to prospective students and the general public with the highest degree of professionalism through an array of outreach programs and activities
• Provides information about application file status to counselors and recruting teams
• Manages applicant files and updates with most current application documents
• Actively manages electronic files through Document Management System
• Create and update student information utilizing the Customer Relationship Management (CRM) program
• Logs and maintains applications and related documents for each student file assigned
• Updates each file until file is reviewed by university Registrar
• Keeps each student profile with current enrollment status
• Keeps current records in the Salesforce CRM as it relates to Banner CIS
• Reconciles data in the CRM when given by Data Manager and/or Recruitment Teams
• Works with the Registrar, Financial Aid, and admissions counselors to ensure that every student file meets quality and compliance standards
• Completes enrollment updates with the use of Adobe Sign forms as given by the Registrar
• Reports student file updates and changes to appropriate departments on campus as needed
• Opens, processes, and distributes mail
• Utilizes effective communication skills with faculty, staff, and students; as well as, all off campus constituents
• Supports, and contributes to, the mission and vision of Concordia University Irvine
• Some evening and weekend hours, as needed

To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily:

Represents the University to prospective students and the general public with the highest degree of professionalism through an array of outreach programs and activities

Provides information about application file status to counselors and recruting teams

Manages applicant files and updates with most current application documents

Actively manages electronic files through Document Management System

Create and update student information utilizing the Customer Relationship Management (CRM) program

Logs and maintains applications and related documents for each student file assigned

Updates each file until file is reviewed by university Registrar

Keeps each student profile with current enrollment status

Keeps current records in the Salesforce CRM as it relates to Banner CIS

Reconciles data in the CRM when given by Data Manager and/or Recruitment Teams

Works with the Registrar, Financial Aid, and admissions counselors to ensure that every student file meets quality and compliance standards

Completes enrollment updates with the use of Adobe Sign forms as given by the Registrar

Reports student file updates and changes to appropriate departments on campus as needed

Opens, processes, and distributes mail

Utilizes effective communication skills with faculty, staff, and students; as well as, all off campus constituents

Supports, and contributes to, the mission and vision of Concordia University Irvine

Some evening and weekend hours, as needed

SUPERVISORY RESPONSIBILITIES:
None.

EDUCATION AND/OR EXPERIENCE:
Some college or Bachelors degree required.

QUALIFICATION REQUIREMENTS:

• The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Be able to represent Concordia University in a variety of situations
• Possess excellent communication skills (interpersonal, public address, and written communication)
• Possess excellent organizational skills, be detail oriented, and be able to work unsupervised
• Possess strong analytical abilities, leadership and management skills
• Be a problem solver
• Have the training skills and ability to motivate others
• Competent and comfortable with Salesforce, Banner, Word, PowerPoint and Excel
• Be willing to travel
• Be committed to the vision, mission, and ministry of Concordia University Irvine

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Be able to represent Concordia University in a variety of situations

Possess excellent communication skills (interpersonal, public address, and written communication)

Possess excellent organizational skills, be detail oriented, and be able to work unsupervised

Possess strong analytical abilities, leadership and management skills

Be a problem solver

Have the training skills and ability to motivate others

Competent and comfortable with Salesforce, Banner, Word, PowerPoint and Excel

Be willing to travel

Be committed to the vision, mission, and ministry of Concordia University Irvine

LANGUAGE SKILLS:

• Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively to students, families or employees of the university.

Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively to students, families or employees of the university.

MATHEMATICAL SKILLS:

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

OTHER SKILLS AND ABILITIES:
Attitude and Demeanor:

Attitude and Demeanor:

• Exemplify Christian philosophy of the Concordia University mission statement in all aspects of day-to-day duties and responsibilities assigned to this position
• Communicate warmth, understanding and helpfulness when interacting with students, staff, faculty and the general public
• Awareness that behavior and dress should be appropriate for the environment of a Christian university
• Develop and maintain positive relationships with all who come into contact with this department
• Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of Concordia University
• Respect and maintain confidentiality on matters pertaining to the Human Resources Office and the campus as a whole
• Respect lines of communication
• Constantly strive to improve performance

Exemplify Christian philosophy of the Concordia University mission statement in all aspects of day-to-day duties and responsibilities assigned to this position

Communicate warmth, understanding and helpfulness when interacting with students, staff, faculty and the general public

Awareness that behavior and dress should be appropriate for the environment of a Christian university

Develop and maintain positive relationships with all who come into contact with this department

Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of Concordia University

Respect and maintain confidentiality on matters pertaining to the Human Resources Office and the campus as a whole

Respect lines of communication

Constantly strive to improve performance

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel objects, tools or controls; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.