Concordia University Irvine Hiring for Academic Advisor – Townsend Institute at Irvine, CA Full Time

ROLE: The Academic Advisor for the Townsend Institute assists in supporting the various programs and its students with respect to enrollment, orientation, registration, ongoing academic support and graduation. The Academic Advisor also assists in carrying out duties and tasks that contribute to the academic advising and student progress toward degree. All activities of this position are to make a contribution to the fulfillment of the mission of the university.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING: ROLE: ROLE:

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING: ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

• Provide excellent customer service and availability to all prospective, current students, alumni, faculty and staff
• Demonstrate full knowledge of academic policies, majors, certificates, and programs for each catalog year
• Formulate basic graduation plans for all students
• Create and keep accurate records of all graduation requirements and academic progress toward degree for all majors, certificates and programs.
• Notify students of deadlines, registration procedures, course options, course evaluations and class schedules throughout their program by preparing email communications
• Explain the process and policies for admissions, enrollment, registration and deadlines to all new and returning students
• Assist students with support needed and provide resources from enrollment through graduation
• Assist with transfer requests by working with supervisor, Admissions, and program directors
• Advise on ICF certification process
• Map courses and assessing course schedule conflicts
• Create and execute student experience initiatives
• Plan and host New Student Orientation Sessions
• Attend and carry out duties as assigned at twice yearly conference
• Assist the Graduate Admissions Department with the following: Updating program materials and communication to prospective and continuing students, Attending Admissions, Information Sessions as a representative of advising
• Attend and participate in faculty/staff development projects
• Participate in CUI Faculty/Staff meetings
• Participate in one staff committee
• Be an active member of a job related professional community
• Other duties may be assigned from time to time

Provide excellent customer service and availability to all prospective, current students, alumni, faculty and staff

Demonstrate full knowledge of academic policies, majors, certificates, and programs for each catalog year

Formulate basic graduation plans for all students

Create and keep accurate records of all graduation requirements and academic progress toward degree for all majors, certificates and programs.

Notify students of deadlines, registration procedures, course options, course evaluations and class schedules throughout their program by preparing email communications

Explain the process and policies for admissions, enrollment, registration and deadlines to all new and returning students

Assist students with support needed and provide resources from enrollment through graduation

Assist with transfer requests by working with supervisor, Admissions, and program directors

Advise on ICF certification process

Map courses and assessing course schedule conflicts

Create and execute student experience initiatives

Plan and host New Student Orientation Sessions

Attend and carry out duties as assigned at twice yearly conference

Assist the Graduate Admissions Department with the following: Updating program materials and communication to prospective and continuing students, Attending Admissions, Information Sessions as a representative of advising

Attend and participate in faculty/staff development projects

Participate in CUI Faculty/Staff meetings

Participate in one staff committee

Be an active member of a job related professional community

Other duties may be assigned from time to time

OTHER SKILLS AND ABILITIES: OTHER SKILLS AND ABILITIES: OTHER SKILLS AND ABILITIES:

• Exemplify Christian philosophy of the Concordia University mission statement in all aspects of day-to-day duties and responsibilities assigned to this position
• Communicate warmth, understanding and helpfulness when interacting with students, staff, faculty and the general public
• Develop and maintain positive relationships with all who come into contact with this department
• Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of the university
• Maintain confidentiality on matters pertaining to this office and the campus as a whole
• Maintain behavior and dress standards appropriate for the environment of a Christian university
• Constantly strive to improve performance

Exemplify Christian philosophy of the Concordia University mission statement in all aspects of day-to-day duties and responsibilities assigned to this position

Communicate warmth, understanding and helpfulness when interacting with students, staff, faculty and the general public

Develop and maintain positive relationships with all who come into contact with this department

Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of the university

Maintain confidentiality on matters pertaining to this office and the campus as a whole

Maintain behavior and dress standards appropriate for the environment of a Christian university

Constantly strive to improve performance

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree (BA) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Master’s degree preferred.

EDUCATION AND/OR EXPERIENCE: EDUCATION AND/OR EXPERIENCE: EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree (BA) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Master’s degree preferred.

Bachelor’s degree (BA) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Master’s degree preferred.