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Community College of Philadelphia
Community College of Philadelphia is dedicated
to promoting a work environment that attracts and retains talented and diverse faculty and staff, and which challenges each of us to achieve
at the highest level while contributing to the mission of the College. We value and support a culturally diverse and intellectually dynamic
community to prepare our students for global citizenship. Join us as we transition from our first 50 years into the next and build upon a
legacy that will impact the city of Philadelphia and beyond.
Community College of Philadelphia is seeking to fill Financial Aid
Specialist position.
The Financial Aid Specialist coordinates the intake process for students who need financial
aid counseling and provides expertise while assisting front counter staff in responding to students with questions related to financial aid
to ensure students receive the highest level of customer service and support. This position collaborates with the Student Tuition Assistance
Office, Office of Records and Registration, Office of Dean of Students, and various other offices to research and resolve financial aid
payment problems, bookstore credits holds and other matters affecting student aid. The Financial Aid Specialist counsels students and
parents on financial aid; reviews verifies and awards financial aid packages; represents the College at on-campus and off-campus events, and
assists in the supervision of the Office’s federal work-study students.
There are five (5) Financial Aid Specialists positions
available at various Community College of Philadelphia’s locations.
For a complete position description, and to apply online, please visit
our career site at jobs.ccp.edu, or click the “Apply” button.
Community College of Philadelphia recognizes that our
employees are important and vital to our success. We offer a high-quality, comprehensive program of benefits, which represents an important
component of total compensation.
Our benefits include:
- Medical, dental and prescription drug plans for employee and all
of their eligible family members - College-paid life and disability insurance
- College closes for Winter Break the week
between Christmas and New Years and for a week in March for Spring Break - Tuition remission (for classes at the College)
- Forgivable tuition loan (for classes at any accredited academic institution)
- 403(b) retirement plan with 10% College
contribution - Healthcare and Dependent Care flexible spending accounts
- College operates on a 4-day work week during the
summer months - Paid vacation plus holiday and personal time off
Community College of Philadelphia is an equal
opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status or any other characteristic protected by law.
Minimum
Qualifications
• Bachelor’s degree required. Any and all degrees must be from a recognized institutional
accreditor.
• A minimum of one (1) year of full-time work experience in financial aid required.
•
Excellent communication (oral and written) and interpersonal skills in all media (phone, face to face, and email).
•
Demonstrated knowledge of financial aid regulations required.
• Experience working with people from culturally diverse and
economic backgrounds.
• Ability to use independent judgment in making administrative/procedural decisions with minimal
supervision.
• Strong customer service and collaboration skills required.
• Must be able to foster a
positive and productive work environment, with ability to help lead and motivate staff, and model exceptional service to internal and
external customers.
• Ability to demonstrate a positive attitude towards daily challenges and ability to process high
volumes of work with accuracy required.
• Ability to manage multiple, simultaneous priorities and meet deadlines required.
• Demonstrated proficiency using MS Word and Excel, and Internet applications.
• Access to reliable
transportation is required.
Preferred Qualifications
• Experience with Ellucian Banner is highly
desirable.
• Experience in, and appreciation for, a collective bargaining environment is preferred.
PI180653280
Community College of Philadelphia is an affirmative action, equal opportunity and equal access employer. The College encourages applications from individuals from traditionally under-represented groups. AA/EOE