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Communications Expert – Band E (Remote) LOOKING FOR Communications Expert – Band E (Remote) JOB AT Remote
The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.
Job Header:
Job Code: 70025526
Band: E
FLSA: Exempt
Band: E
FLSA: Exempt
Job Summary:
The Communications Expert on the Enterprise Operations team supports the design, development, and execution of stakeholder communication strategies and plans within the Product Management and Service organizations, and in support of the Property-Liability Chief Operating Officer. At Allstate, we lead from every seat, and you’ll help Allstaters at every level understand their role in delivering affordable, simple, and connected protection that empowers customers to thrive, knowing they are well-protected by the Good Hands. You’ll bring your passion for and expertise with communication and digital transformation to accelerate employee understanding and increase confidence in our business strategy and purpose-driven culture. And you’ll be part of an incredible team as you build and sustain strong relationships across the enterprise, ranging from executive level to the front lines. The work includes but is not limited to executive positioning, communication counsel, content creation and delivery to generate enthusiasm and energy about the company’s transformation. A primary accountability includes ensuring quality, error-free, strategically targeted communications are developed to inform, educate, and engage employees and teams to benefit the business system.
Key Responsibilities:
Strategic Planning: Develop, plan, design and implement complex communication and strategic engagement plans for a variety of internal stakeholders.
Strategic Communication Counsel for Business Leaders: Provide strategic communication counsel to business leaders, translating enterprise priorities into actions that support stakeholder engagement. Use interpersonal influence to build relationships and provide effective communication counsel.
Data-Driven Planning & Decision Making: Research and use data and analytics to monitor and measure effectiveness of internal communication plans. Provide and implement recommendations for enhancements based on insights.
Storytelling and Content Creation: With a curious mindset, find story ideas that raise awareness of the business as innovative, customer-centric, and caring. Develop and pitch content and secure placement in employee-facing, internal communication vehicles, platforms, and channels.
Champion of Culture: Develop and support the implementation of communication strategies and tactics to create an inclusive, empowering, and purpose-driven culture. Model a positive, open, and flexible mindset during times of change and assist others through change management.
Project Management: Work as part of a team to develop, coordinate and execute communication plans and projects. Work collaboratively and integrate with team members, including across other teams or business areas. Meet deadlines and adjust to shifting priorities. Coordinate work of junior team members.
Resource Allocation and Budget Management: Assist in management of project and program budgets as needed, including monthly forecasts, according to department expectations and corporate policies.
Talent Development: Serve as a peer leader across the team and department.
Education and Experience:
Bachelor’s degree required, preferably in communication, marketing, journalism, or related field.
7-10 years of experience in corporate communication or public relations preferred; insurance or financial services business acumen a plus.
Experience in adapting, managing, and integrating technology and digital techniques in the design of a process or product.
Experience in developing and/or leading advancements and/or efficiencies via technology, automation, artificial intelligence.
Certificates, Licenses, Registrations:
- None
Functional Skills:
Strategic Communication Planning and Strategic Counsel: Strong experience using data and analytics to develop, execute and measure the effectiveness of integrated communication plans that move key stakeholders from awareness to advocacy and action as appropriate. Experience providing strategic communication counsel, including ability to listen for understanding and influencing business leaders.
Strong Communication Skills: Extensive understanding of stakeholders and how to communicate effectively and with influence through written, multimedia, digital and in-person communications. Expertise in leading-edge communication theories, techniques, or technologies. Proficient in Associated Press style. Demonstrated ability to write effective social/digital content. Highly proficient in Word and PowerPoint.
Business Acumen: Knowledge of the insurance and financial services industry. Understanding of Allstate’s business a plus. In-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the communication function.
Critical Thinking and Change Agility: Analytical thinking, problem-solving capabilities, including the ability to help identify root causes and key obstacles behind issues or needs, consider stakeholder reactions, and offer communication solutions. Effectively support self and others through change, demonstrating flexibility and confidence amid ambiguity.
Project Management: Proficient in creating and managing work plans to organize projects into tasks, sequencing activities for maximum efficiency, estimating and managing time and budget required to complete tasks. Identify issues and adapt plan as needed while remaining committed to project deadlines and timelines. Experience leading/co-leading project teams.
Interpersonal and Team Skills: Ability to work effectively as a member or leader of a team. Easily establishes new relationships and builds rapport, and effectively and positively influences team members. Adapts behavior to engage and influence others, particularly leaders.
Technology Quotient: Experience in adapting, managing, and integrating technology and digital techniques in the design of a communication process or product. Experience in developing and/or leading advancements and/or efficiencies via technology, automation, artificial intelligence and/or robotics.
Notes:
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
Compensation offered for this role is $100,400.00-$159,575.00 per year and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life – including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
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