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Accounting / Finance
Commonwealth Of Pennsylvania Looking for Clerical Assistant 2 at Harrisburg, PA Full Time
Job Description
- THE POSITION
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The Bureau of Driver Licensing is hiring a Clerical Assistant 2 who will be responsible for processing assigned work for customers under suspension, revocation, disqualification and/or cancellation and who are attempting to restore their driving privileges by complying with requirements as mandated by the Commonwealth of Pennsylvania Vehicle Code (Title 75).
The Clerical Assistant 2 will also ensure proper notification of and return of products and correspondence to the customer as directed by the Commonwealth of Pennsylvania Vehicle Code.If this position sounds exciting to you, apply today!
- DESCRIPTION OF WORK
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In this position the Clerical Assistant 2 will perform data entry of various types of work received in the unit. Duties include updating PA driver/non-driver records by processing forms, statements, and other documents received through the mail from customers whose driving privilege in PA is suspended, revoked, canceled or disqualified. The incumbent must maintain an accurate log of work received. Mail work is to be logged in to the unit and distributed to the staff in WID sequence for processing; all other work is distributed by priority.
The incumbent of the position must maintain an accuracy rate of at least 98% (2% maximum error rate). Work leaders will provide feedback to staff regarding correct processing procedures and train new employees to meet quality standards, as well as compiling and maintaining reporting systems pertaining to processing and error rates.
In this position the Clerical Assistant 2 will ensure that all fees received within the unit are accounted for and delivered to the appropriate work unit daily. The incumbent will perform data entry of various types of work received in the unit, responds to phone calls (public and internal), and respond to internal requests. In addition, the incumbent must maintain files of license products. Receives license products from sanctioned drivers, maintain accurate records of the products in a secure filing system and returns products to customers with correspondence when their sanctions have been completed and their driving privilege are restored. Supports and promotes Driver and Vehicle Services quality and service initiatives.
Interested in learning more? Additional details regarding this position can be found in the
Work Schedule and Additional Information:
- Full-time employment.
- Work hours are 8:00am to 4:30pm, Monday – Friday, with a 1-hour lunch.
- Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $34,621 (before taxes)
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
- REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
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QUALIFICATIONS
Minimum Experience and Training Requirements:- Six months as a Clerical Assistant 1 (commonwealth title); or
- Graduation from high school; or
- An equivalent combination of experience and training.
Additional Requirements:
- You must be able to perform essential job functions.
Legal Requirements:
- This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans’ Preference tab or contact us at .
Telecommunications Relay Service (TRS):
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711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
