Colorado State University Looking for Traffic & Bicycle Education and Enforcement Program Coordinator Full Time

Position Location
Fort Collins, CO

Work Location
Position is fully in-office/in-person

Research Professional Position: No

Posting Number: 202302251AP

Position Type: Admin Professional/ Research Professional

Classification Title
Technical/Support III

Number of Vacancies: 1

Work Hours/Week: 40

Proposed Annual Salary Range
$55,000 -$60,000

Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment to diversity, equity and inclusion, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

Desired Start Date
02/01/2024

To ensure full consideration, applications must be received by 11:59pm (MT) on
01/16/2024

Description of Work Unit

Founded in 1870, Colorado State University is among the nation’s leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000 foot peaks, and offers access to numerous cultural, recreational, and outdoor opportunities.

The Traffic & Bicycle Education and Enforcement Program Unit (TBEEP) is a unit of the Colorado State University Police Department. TBEEP is responsible for educating bicyclists, pedestrians, skateboarders and motor vehicle operators of the rules of the road in regards to the operations on the CSU campus. TBEEP is also tasked with enforcing rules, regulations, ordinances and laws in efforts to provide a safe traffic environment for all modes of traffic to coexist. The TBEEP Unit also provides other services for the CSU campus such lock cuts, impounding bicycles, bicycle registration, weapons storage and lost and found.

Position Summary

This position will provide technical and professional support to the Associate Director of Support Services and the Colorado State University Police Department by applying knowledge of basic principles, rules, regulations, policies, laws and objectives specific to the Traffic & Bicycle Education and Enforcement Program Unit in order to resolve problems, answer questions, and provide information, critical documents, policies and advise others on technical issues as needed.

This position will organize and establish work processes to achieve better efficiency and implementation of guidelines and objectives prescribed by the Associate Director of Support Services and CSU PD as needed; serve as a liaison between the Associate Director of Support Services other CSUPD work units, and external constituencies including community, business and professional organizations.

This position will need to meet challenging deadlines; prepare drafts on a variety of essential topics; prepare and review policies in coordination with departments outside of the work unit; coordinate events put on by the CSU PD.

The TBEEP Coordinator should have the demonstrated ability to take initiative, be flexible and thrive in a fast paced environment. The TBEEP Coordinator should have a strong work ethic, the demonstrated ability to be self-directed and willingness to work additional hours as needed are a must. Also required are excellent interpersonal skills with strong orientation toward collaboration, service, teamwork, and consensus-building; excellent judgment and organization skills. Must be extremely detail oriented and capable of producing work of the highest quality and accuracy and exhibit an exceptionally high level of professional discretion and confidentiality. Must be computer literate with programs such as Outlook, Word, Excel, and Access.

In addition to the aforementioned duties, the TBEEP Coordinator is responsible for managing the daily operations of TBEEP. These duties include training CSU employees, impounding abandon bicycles, developing and implementing programs to encourage bicycle use on and off campus, coordinate cyclists input to improve the cycling environment here at CSU and the City of Fort Collins, promote bicycle and traffic safety, coordinate campus bicycle-related changes, oversee campus bicycle registration program, developing and maintaining campus bicycle programs and make budgeting decisions on the operations of the TBEEP.

Required Job Qualifications

• Four years (4) or more years of full-time equivalent professional work experience in related field, one year of which must have included cash handling experience.
• Two years of customer service experience
• High School Diploma/GED
• Must have a valid driver’s license or the ability to obtain a driver’s license or access to a licensed driver by the employment start date.
• Experience working with diverse populations and audiences.

Preferred Job Qualifications

• Experience in a Higher Education setting
• Bachelors degree in a directly related field
• Serving as facilitator of interdisciplinary groups
• Demonstrated mastery through specific work experience examples with the following software applications:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Outlook
• Demonstrated analytical and decision-making skills.
• Verbal and written communication skills; able to successfully communicate with, and provide customer service to a variety of constituents.
• Previous experience in a law enforcement agency.
• Organization skills, attention to detail and able to maintain a process-focused workload
• Demonstrated experience and ability using sound judgement in maintaining confidentiality of information.
• Efficient and accurate alpha-numeric data entry skills.
• Demonstrated ability to work independently.
• Ability to shift priority of workload depending on importance of task.

Diversity Statement

Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Job Duty Category: Outreach

Duty/Responsibility

• The TBEEP Coordinator collaborates with CSUPD’s Crime Prevention Officer, Parking Services, League of American Bicyclists and the City of Fort Collins to plan and deliver bicycle education messages to incoming students participating in Preview, the CSU community as well as the Fort Collins community. This position fosters relationships with the CSU community, the Fort Collins Community and provides continuity for ongoing relationship building with the CSU/Fort Collins community relative to traffic and bicycle education, coordinates with Preview staff on bicycle outreach and develops outreach opportunities on and off campus which engage the CSU/Fort Collins community.

• The TBEEP Coordinator is responsible for developing and implementing programs to encourage bicycle use, coordinating cyclist input to improve the cycling environment at CSU and Fort Collins, promoting bicycle safety, coordinating bicycle related changes, overseeing and enhancing the campus wide bicycle registration program, developing and maintaining elements of the campus bicycle security programs and maintaining existing elements of the CSU bicycle program. This position works with the City of Fort Collins, CSU Facilities and Toole Design Group (outside consultant) to identify biking infrastructure needs on campus and in Fort Collins as part of the CSU Bicycle Master Plan. This group meets routinely to ensure that the plan that has been adopted by CSU keeps up with the growing demand of cycling on campus for safe, easy travel to and from campus.

• The TBEEP Coordinator collaborates with CSU Parking Services, CSU Facilities and the City of Fort Collins as a decision making member of the group to enhance the campus and city structure for alternative transportation, bicycle safety and motor vehicular traffic safety. This position is instrumental with initiatives such as the Bicycle Friendly University designation from the League of American Bicyclists (CSU is currently at silver and working towards platinum) Ripple Effect, Earth Week Festivities, Bicycle Safety curriculum for incoming students, Fort Collins new bicycle ticket diversion program, Open Streets and CSU’s Bike Master Plan. This position manages and organizes programs such as the Bike to Breakfast, Bike to Work, Light Up the Night, RamGuard and Rambassadors.

• The TBEEP Coordinator is also responsible for organizing and managing the bicycle registration tent, organizing and conducting bicycle safety seminars, member of the campus traffic and bicycle citations appeals committee, conducting trainings on bicycle laws and maintenance, campus bicycle lock cuts, being a member/chairing the Campus Bicycle Advisory Committee (CBAC), improving and maintaining dismount zones around campus, training RAs on bicycle safety and bicycle maintenance, working with the CBAC to gain national recognition for CSU as a bicycle friendly university through the League of American Cyclists, collaborating with Parking Services

Percentage Of Time: 50

Job Duty Category: Managing Front Counter and Coordinating Property

Duty/Responsibility

• The TBEEP Coordinator is responsible for managing the front counter of the police department. This position ensures assistance is rendered to the public who walk-in, call or use other methods of communications to have questions or concerns addressed. This position supervises employees who make sure customers fill out the appropriate forms and documents, direct customers to the appropriate departments, collects information from walk-in customers seeking police services and provides instructions.

• The TBEEP Coordinator is responsible for managing and operating the CSU community weapons storage. This position coordinates with Patrol to ensures that customers are assisted with storing and retrieving their weapons from the CSUPD weapons storage facility, ensures that a background check is conducted on every person that stores a weapon with CSUPD as well as conduct a check of the weapon being stored at CSUPD. The TBEEP Coordinator manages the CSU main campus lost & found (ensuring all owners whose property has owner identification are contacted), mail distribution and coordinates with Dispatch to assist walk-in customers for various reasons.

• The TBEEP Coordinator is also responsible for managing the campus’s bicycles program by registering campus ridden bicycles, impounding abandoned bicycles which includes locating, transporting, inventorying and disposing of abandoned bicycles, providing a lock cutting program to university staff and students, organizing the bicycle impound lot, releasing bicycles to owners or university surplus and taking stolen bicycle reports for community members.

Percentage Of Time: 20

Job Duty Category: Ticket Management System Oversight

Duty/Responsibility

• The TBEEP Coordinator is responsible for making sure employees are entering and updating official police traffic and bicycle tickets into a computerized management system, typing data into both pre-formatted screens and narratives, filing tickets into organized systems, assisting customers with paying and appealing bicycle and traffic tickets, implementing and scheduling a Bicycle Seminar for customers who choose to reduce their bicycle violation fines, and managing/maintaining a functioning appeals board that is well versed in the laws and rules of university policies and state laws. 
• This position is also responsible for searching, compiling and explaining data for TEEP, BEEP, CSU substance abuse tickets, lost & found and bicycle impounds.

Percentage Of Time: 10

Job Duty Category: Billing & Transactions

Duty/Responsibility

• The TBEEP Coordinator is also responsible for the daily balances of office transactions, monthly billings for services rendered, late ticket billings into the TWARBUS system (student accounts), and tracking past due tickets and invoice them through TWARSBUS.

Percentage Of Time: 10

Job Duty Category: Front Desk Customer Service

Duty/Responsibility

• The TBEEP Coordinator establishes the front desk coverage schedule and ensures employees are tried and are providing a high level of customer service to guests. 
• The TBEEP Coordinator provides ongoing guidance to employees, updates desk manual as needed, provides training materials for new employees, advises and communicates TBEEP needs and requirements to police officers, and supervises the daily cash register balances and cash register maintenance. 
• The TBEEP Coordinator will also serve as liaison with Patrol in the training of new officers on the TBEEP program, ticket issuance procedures and quality control of the ticket entry.

Percentage Of Time: 10

Special Instructions to Applicants

CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.

To apply, please upload a cover letter that addresses the required and preferred job qualifications, a resume, and the contact information for three professional references. References will not be contacted without prior notification to candidates.

Conditions of Employment
Pre-employment Criminal Background Check (required for new hires), Valid Driver’s License

Search Contact
[email protected]

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, [email protected].

The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, [email protected].

The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, [email protected].

Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

Minimum References Requested
3

Maximum References Requested
3