Courtesy Posting: Contract – HR Program Manager, Office Of Colorado’s Child Protection Ombudsman

POSITION INFORMATION

***This is a courtesy posting for the Colorado Office of Child Protection Ombudsman.***

Position: Human Resources Program Manager

Status: 40 Hour Per Week / Full-time Contract Position (January-June 30, 2023)

FSLA Classification: Contract

Salary: $40.00 an Hour

The Office of Colorado’s Child Protection Ombudsman (CPO) was established in 2010 to improve the child protection system by serving as a resource to citizens, employing a complaint process for citizens to voice their concerns about child protective services and by making recommendations to the Governor’s Office, Colorado State Legislature and other stakeholders for system improvements.

The CPO is housed within the Colorado Judicial Department and is independent from other agencies within the child protection system.

STATEMENT OF DUTIES

POSITION OVERVIEW: This is a new position for the CPO. The agency currently has 10.5 employees with diverse backgrounds and experience. The CPO is not part of the Colorado government personnel system. Rather, the CPO is an independent agency that is governed by its own personnel rules. These rules comply with applicable provisions of state and federal employment laws. The CPO reviews and updates its personnel rules annually. All CPO employees serve as ‘at will’ employees at the pleasure of the Ombudsman. To date, the CPO has exclusively relied upon the Colorado Judicial Department (Department) to provide human resource management and other administrative services. However, the CPO now requires an internal human resources professional who can create, lead and direct the agency’s human resources management (HR) program. The CPO will continue to rely on the Department’s payroll and leave management systems. This position will serve as a liaison between the CPO and the Department, while supporting the CPO’s in-house HR program. A full description of the position’s duties is below. This position requires a person who is an excellent communicator, meaning they can effectively give oral and written reports, and prepare clear and concise documentation. A team-oriented mindset is crucial for this position, as well as the ability to embrace diversity and build and maintain quality professional relationships. The person who fills this position must be organized, utilize effective time management skills and understand the importance of deadlines. Honesty, reliability and the ability to keep commitments to colleagues and clients are vital aspects of the position. This position requires someone who can seek effective solutions to help resolve concerns and issues in a timely manner.

ADDITIONAL COMMENTS

How to Apply:

To be considered for this position, you must email [email protected], and submit the required items outlined below. Applications must be submitted by 5 p.m. on Friday, January 20, 2023. Please include “Human Resources Employee Assistance Manager” in the subject line.

Applications will not be accepted through any other state or government website or application process.

Applications must include:

• Cover letter
• Resume identifying specific experience and dates of employment.

ESSENTIAL FUNCTIONS

This contract position will provide advice to CPO leadership and staff regarding a broad range of human resource issues. This position will work with CPO leadership to do the following:

• Manage the talent acquisition process, which may include recruitment, interviewing and hiring of qualified job applicants. The position will collaborate with CPO managers to understand skills and competencies required for openings.
• Create and maintain of a record keeping system for all personnel files.
• Coordinate training and professional development for all CPO staff. This includes identifying and coordinating training opportunities that provide professional development for employees.
• Provide support and guidance to staff when complex, specialized and/or sensitive issues arise, including employees who are experiencing personal health issues.
• Administer benefits and payroll utilizing the Department’s existing systems and processes. This person will serve as a liaison to the Department’s staff.
• Review, monitor and develop CPO personnel rules.
• Oversee employee disciplinary meetings, terminations and investigations of allegations of wrongdoing.
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

ESSENTIAL FUNCTIONS CONT.

WORK ENVIRONMENT

The noise level in the work environment is usually quiet. This position is subject to varying and unpredictable situations; may handle emergency or crisis situations; and is subject to possible interruptions.

CONDITIONS OF EMPLOYMENT

The successful applicant in this position must be willing and available to submit to the following conditions:

• Must be willing to submit to and able to successfully pass a criminal and child maltreatment background check.
• This position will require documented proof of full COVID-19 vaccination. Vaccinated means two weeks after a second dose in a two-dose series for the COVID-19 vaccine, as defined by current guidance issued by the Colorado Department of Public Health and Environment. New employees will be required to provide attestation to their status with proof of vaccination within thirty (30) business days of hire. Religious and medical exemptions and reasonable accommodation will be addressed as required by law pursuant to the Equal Employment Opportunity Commission’s vaccination guidance.
• All CPO employees may be required to work at the CPO office suite at the Ralph L. Carr Judicial Center in Denver, Colorado, either on a hybrid or full-time basis. Currently, the CPO is requiring all employees to work two days per week in the office.

Reports To:

Ombudsman/Deputy Ombudsman

SUPERVISOR RESPONSIBILITIES

No supervisory responsibilities. Responsible for one’s own work product.

Skills:

REQUIRED SKILLS AND ABILITIES

This position requires a diverse set of skills and abilities. Required skills and abilities include:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.

MINIMUM QUALIFICATIONS

Minimal Educational / Professional Qualifications:

Possession of a bachelor’s degree and three years’ experience in human resources, benefits and/or organizational development.

Preferred Qualifications:

SHRM-CP or SHRM-SCP highly desired