Location: Plano Campus
Primary Location:
2800 E. Spring Creek Parkway, Plano, Texas, 75074
We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and
responsibilities.
Job Summary:
Assist Financial Aid and Veteran Affairs students and parents via phone with the entire
process of applying for benefits and aid, all the way through to receiving their award and benefit payments, while providing excellent
customer service.
Required Qualifications:
Essential Duties and Responsibilities
Supplemental Functions
Knowledge, Skills and Abilities
Physical Demands, Working Conditions and Physical
Effort
Sedentary Work – Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly
having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class
typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and
reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort
required.
Requirements
Associate degree from an accredited institution and two (2) years of related experience
required.
Experience with Banner software, Global Financial Aid Services software (Global Core), Cisco Agent Desktop application and
Veterans Affairs preferred.
Equivalency Language
At least sixty (60) hours or at least two (2) additional years of
directly-related experience may be substituted to meet the education requirement.
**This position is Security Sensitive,
therefore, candidates will be subject to a criminal background check.**
The above description is an overview of the job. It is
not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business
needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without
notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the
essential functions.
Required & Preferred Qualifications (if applicable):
The intent of this job description is
to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and
shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested
to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is
designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.
***This is a Security Sensitive position. Therefore candidates will be subject to a criminal background check.***
Compensation Type:
Salary
Employment Type:
Full time
Compensation Range:
$36,024.00
to
$41,427.60
For any employment questions, please contact HR at (972) 985-3783 or send an email to: [email protected]
Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable
law.
Collin County Community College District is an equal opportunity employer and seeks applications from all qualified candidates regardless of race, color, sex, religion, age, national origin, disability or veteran status.
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