College of Southern Maryland Hiring for AR Accounting Specialist III at La Plata, MD Full Time

Position SummaryLocated 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education. CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

The AR Accounting Specialist III is responsible for managing student records, ensuring integrity of the data, upholding policy, and law, and completing a multitude of varying duties every day. The specialist has contact with prospective, current, and returning customers. This position assists students, sponsors, faculty, staff, and clients with inquiries researching and resolving billings and payments. The specialist is expected to learn, know, and perform all duties of the office. The individual in this position will research and resolve problems independently and assist with various questions related to admissions, financial aid, registration, records, tuition assistance, deferred payment plans, scholarships, refunds, waivers, and residency adjustments. The position handles a high volume of electronic paperwork, e-mails, and phone calls and has constant contact with both internal and external customers. The specialist is extremely detail oriented, efficient, accurate, analytic, and able to multi-task consistently, make knowledgeable decisions and troubleshoot all student billing situations. The position is the primary contact for third party billing for open enrollment and contract students, financial aid disbursements and refunds, petty cash, training documentation records, student receivables management, responsible for management of student shared email accounts, refund processes, grant payments and all other billing/payment processes. The AR Accounting Specialist III reports to the Assistant Bursar.

The College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the College’s staff and students. The final candidate for this position will be subject to the following background checks: Criminal History Check and Sex Offender Registry Check.

This position is open until filled. The College of Southern Maryland is an Equal Opportunity Employer. Specific Duties and ResponsibilitiesEssential Functions:

• Fields all incoming Student Accounts Services phone calls and in person inquiries regarding payments, billings, financial aid refund reimbursements, general refunds, payment plans, third party billing, book vouchers, protections, de-registration for non-payments, financial restrictions, guidance for online access, ACH refunds, 1098T’s, collections, contracts, residency billing, waivers, petty cash, and other inquiries.• Maintains database integrity and ensures correct registration billing for designated student type.• Processes cash, checks, ACH, and credit card transactions for students, third party employers, staff, and scholarship organizations.• Manually invoices and posts payments for transcripts, testing, clemencies, replacement diplomas, other miscellaneous charges.• Re-bills student accounts for drops, section billing corrections, residency updates, waivers, and appeals.• Assists cashiers from other campuses when needed.• Reviews aging reports for balances due, applying financial restriction codes and mailing statements.• Distributes petty cash for staff, creates requisition reimbursements to Accounts Payable and management of $2,000 drawer.• Responsible for billing, invoicing, payment processing and reconciliation of all open enrollment employee sponsored credit and continuing education students.• Responsible for billing, invoicing, payment processing and reconciliation of all contracted courses.• Responsible for billing, invoicing and payment processing all dual enrollment students attending public schools in the tri-county area.• Manages third party billing/payment portals and emails which include government, private and public organizations.• Handles all organizational, state, federal and institutional financial aid award transmittals, and student refunds. • Coordinates refunds which include processing vouchers, unclaimed, stale dated, returned refund checks, student ACH and return title IV funds.• Responsible for grant management with grant coordinators/managers for student open enrollment billing charges and department payments.• Reviews and assists with college store financial aid and/or tuition assistance credits available for bookstore vouchers.• Responsible for shared email accounts, answering emails daily or deferring to appropriate department.
Additional Functions:
• Performs other duties as processes, policies and software platforms update and/or are implemented. Minimum Education and Training

• Associate degree required in Accounting, Finance, or Business Administration. Bachelor’s degree preferred, or five (5) years recent advanced experience in an accounting related field
• Three years of cash handling experience required
• Three years of customer service experience required
• Experience with Microsoft software applications including MS Excel, MS Word, MS Outlook, and MS Teams
• Advanced technical knowledge of the practices, terminology, and principles of bookkeeping; accounting practices, clerical and office procedures, business mathematics and record keeping
• Thorough command of spreadsheet programs and in-depth procedural knowledge of the fiscal system
• In-depth knowledge of pertinent laws and regulations applying to financial operations and transactions