Coe College Looking for Advancement Data Systems Manager Full Time

Position Summary:

The position works closely with Advancement staff in the overall planning, integration, and
administration the office’s information systems. The manager serves as the lead analyst and administrator for the office’s
instance of The Raiser’s Edge NXT to build, deploy, and maintain data information and reports that enhance management and
decision-making for the team as it works toward fundraising and engagement objectives. The ideal candidate will be an experienced data and
fundraising professional with extensive knowledge of relational databases, specifically in the areas of reporting, data entry, ex/importing,
and general database configuration, security, training, and maintenance.

Primary Responsibilities:

• Manage the administration of the database including user training, database performance, and integration with other software including
  Blackbaud’s Target Analytics, ResearchPoint, and third-party platforms; synchronizing and maintaining data flow and working with
  fellow Advancement team members to design, build, test, and troubleshoot their respective integrations.
• Oversee database security
  including new user set up and user access security.
• Provide database configuration and maintenance of bulk imports/exports, global
  changes, field and table build out, new funds and appeals, business rules and workflows, e-commerce/credit card processing, and oversee all
  aspects of the general health and integrity of Advancement data.
• Administer reporting metrics that illustrate trends plainly and
  create reports and dashboards, including but not limited to donor segmentation, financial reports, fundraising progress, and prospect
  data.
• Prepare mailing, email, and other demographic lists both internal and external to Advancement and oversees the requests
  thereof, delegating these work assignments and projects to the Records & Information Specialist as appropriate.
• Cultivate
  relationships with Coe’s IT department and serve as their primary Advancement contact for interdepartmental and inter-system
  projects.
• Work alongside Alumni and Annual Fund administrators to build and troubleshoot data forms (including but not limited to
  online giving pages, event registration pages, and other online forms that collect data and e-commerce).
• Encourage professional
  development opportunities and promote new technological innovations to Advancement staff, providing guidance and oversight of usage across
  The Raiser’s Edge platforms.
• Routinely evaluate data processes for inefficiency and redundancy, and provide recommendations
  for product development, assisting the Director of Advancement Services in reviewing vendor proposals and implementing innovative solutions
  and/or upgrades across all Advancement platforms.
• Develop/maintain standard operating procedures document for Advancement data
  systems and work with team members to develop procedures and protocols for gift entry, documentation, constituent entry, biographical data
  entry, and other information recorded in RE NXT.
• Back up in all areas of Advancement Services as needed including gift processing
  and leading the Advancement Services team in the director’s absence.
• Other duties as assigned, including only occasional
  nights and weekends to assist Advancement events (e.g. Homecoming, Day of Giving).

Qualifications:

• Bachelor’s degree or higher or equivalent combination of education and experience.
• 3+ years of experience in data
  management and reporting preferably in a higher education and/or fundraising environment.
• Knowledge of Blackbaud’s The
  Raiser’s Edge NXT or equivalent is preferred. Additional Blackbaud product experience is a plus: Merchant Services, Target Analytics,
  and Importomatic.
• Experience with 3rd party vendor solutions systems integration and synchronization.
• Successful
  completion of a background check in accordance with Coe College policy.

Knowledge, Skills and
Competencies:
Position Specific:

• Exceptional interpersonal, written, and oral communication skills with
  demonstrated ability to adapt, coach, and interact effectively across various audiences and technical skills.
• Demonstrates critical
  thinking, deductive reasoning, analytical skills, and an innovative nature; willing to learn new technologies rapidly and with
  enthusiasm.
• High proficiency with The Raiser’s Edge or equivalent database. Proficiency with Google and Microsoft Office
  products.
• Strong metrics-driven orientation with the ability to translate data statistics into meaningful information for end users
  and decision makers.
• Meticulous attention to detail and organizational skills with demonstrated ability to perform complex work
  carefully, accurately, and on time.
• Ability to collaborate with a team as well as being an initiative-taker capable of working
  independently.
• Coe Competencies:
• Dedication to the educational mission of a private, residential liberal
  arts college.
• Ability to maintain positive relationships in a collaborative and diverse team atmosphere.
• Commitment to
  excellent customer and/or student service.
• Demonstrated ethical and responsible decision making.
• Consistent attendance and
  accountability necessary to meet position objectives.

Working Conditions and Physical Requirements: