Coastal Windows & Exteriors Inc Hiring for Call center agent Job at Beverly, MA Full Time

BUSINESS DEVELOPMENT CENTER REPRESENTATIVE JOB
DESCRIPTION
Position: Full Time
Hours: Monday-Friday, 40 hours a week, occasional Saturdays.
Location: Must have reliable transportation to Beverly, MA
If you are looking to START your Career and want to GROW- start

HERE!

We are EXPLODING and need YOU!

We need qualified happy employees to come join our Coastal family!

As a Business Development Center Representative, you ARE Coastal
Windows & Exteriors! You are tasked with identifying and generating
sales opportunities through both inbound and outbound calling
activities. We are looking for someone who is creative, thinks out-of-
the-box, can easily initiate educational informative two-way phone
conversations with homeowners and is highly efficient and self-
motivated. After training, the call center representative will also
understand how to assess a homeowner’s needs and set up confirmed
in house estimates for them. Your main role will be contacting inquiries
that have reached out to us, qualifying them as prospects, educating
them about our products and setting up appointments. You must have
strong interpersonal and communication skills as you are the first
impression for our company and make a lasting impact on future
customers. Your primary responsibility is to help turn inquiries into
qualified opportunities. This position requires heavy inbound/outbound
phone calling, texting and emailing to generate new opportunities. The
Business Development Center Representative will be expected to
report on qualification and call/text/email activity on daily basis.

Qualifications

 This entry-level position requires an ambitious self-
starter and someone that can effectively process inbound
inquiries and identify qualified leads and opportunities.
Relationship and appointment skills, with the ability to manage
calls, texts and emails are essential.
 Exceptional communication skills, both oral and written, coupled
with excellent listening skills and a positive and energetic phone
presence.
 Extremely self-motivated with a diligent work ethic.
 High level of integrity and strong commitment to being successful.
 Ability to work independently as well as part of a team in a fast-
paced environment.
 Adept computer skills including proficiency with Microsoft Office
(Excel and Word).
 Aptitude to manage numerous requests and time demands
concurrently, while achieving production goals.
 Must be self-motivated, persistent, and able to work
independently.
 100% reliable, able to come to work in the office and detail-
oriented.
 Positive can-do attitude and tireless work ethic. Driven and self-
sufficient.
 Meet or exceed assigned quota of a minimum calls / emails per
day
 No prior experience necessary: Full job training, professional
development, and team building activities to improve your skills.
Earning Potential
Job Type: Full-time
Pay: $18.00 – $25.00 per hour plus monthly bonus based on lead
volume.
Benefits
 Paid Time Off
 Paid Vacations
 Company Phone and Computer
 Flexible Schedule

 Fun Coastal Family Perks and Creative Bonuses!
Supplemental Pay
 Bonus pay

$1500 Sign on BONUS! $

Job Type: Full-time

Pay: $20.00 – $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Shift:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Monthly bonus
• Signing bonus

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Beverly, MA 01915: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Telemarketing: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Appointment Setting: 1 year (Preferred)

Work Location: One location