Job Description:
under direction from the Internal IT Manager performs help desk computer support in resolving hardware and software technical problems and service request/questions received by telephone and/or electronically by end -users; maintain, track and create reports for calls and electronic requests received;can also assist in operating enterprise computer systems as required.
Qualifications
Education: A high school diploma or the equivalent is required A+ or MCP (Microsoft Certified Professional) is preferred but not required.
Experience: 1 year experience in a computer help desk role.
Knowledge of: help desk support principles the operation of personal computer hardware software and associated peripheral equipment customer service principles.
Job Type: Full-time
Pay: $25.00 – $30.00 per hour
Benefits:
Schedule:
COVID-19 considerations:
Must be fully vaccinated
Work Location: One location
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