Club Pilates Kent Hiring for Front Desk – Member Specialist Job at Kent, WA Full Time

Club Pilates Kent is looking for motivated, reliable, and customer-obsessed people to join our team at the Front Desk. Work with awesome clients and colleagues in a fun fitness environment!

**Flexibility, including weekends and evenings, is required.

POSITION:

The Front Desk Sales Representative is responsible for keeping studio operations running smoothly during each shift, and for generating new membership sales by bringing new members to the studio and booking them into Intro Classes.

The Front Desk team is responsible for keeping the studio clean, supplies stocked, and also assists with retaining current members by building relationships with them, assisting members and prospective members, and generally doing their part to cultivate a warm, inclusive studio community.

Pilates fitness knowledge or background is preferred but not required.

REQUIREMENTS:

– Excellent sales, communication, and customer service skills.

– Ability to multitask and remain efficient.

– Goal-oriented, with an ability to achieve sales in memberships, retail, private training, and teacher training.

– Ability to learn and use the Club Ready software system.

– Ability to lift 20+ lbs.

– Must be fluent in English and have excellent communication skills via in person, phone, and email.

– Must be able to work under pressure and meet tight deadlines.

– Must have proficient computer skills.

RESPONSIBILITIES:

– Execute sales process of lead generation, follow up, and close.

– Engage with current and prospective members while establishing a relationship and targeting individual’s needs and wants.

– Maintain acceptable level of personal sales production.

– Check members into classes and ensure proper attendance counts.

– Make sure workstations are stocked with necessary supplies.

– Emphasize and enforce objectives of the studio as a fitness and wellness provider.

– Communicate with current and prospective members about studio policies and procedures.

– Present available services to current or prospective members.

– Book quality appointments to achieve monthly sales goals.

– Keep studio and equipment clean as needed.

– Participate in special events (such as health fairs, grand openings, marathons, community and hospital events, etc.) to promote the studio.

– Assumes responsibility for developing selling skills.

COMPENSATION & PERKS:

– Base salary + commission paid on sales

– Pilates classes!

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Maple Valley, WA 98038: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location