Closets By Design Seattle Tacoma Hiring for Senior Front Desk Receptionist Job at Des Moines, WA Full Time

We are looking for a Senior Front Desk Receptionist to provide an exceptional customer experience to our customers. A successful candidate will interact with our customers via email, phone, chat or social media. Qualified candidates will have excellent problem-solving skills, be detail-oriented and self-motivated. We are looking for professionals who are enthusiastic about providing excellent customer satisfaction.

Responsibilities:

• Answer calls and emails from customers.
• Intake new customer information.
• Schedule Designer and Installation appointments.
• Open and review e-mail; solve problems; update databases; and verify and process orders and payments.
• Follow directions and adhere to guidelines and policies.
• Engage in problem solving.
• Help customers make decisions.
• Help customers with billing and payments issues.
• Other administrative duties as needed.

Job Type: Full-time

Pay: $20.00 – $23.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Ability to commute/relocate:

• Des Moines, WA 98198: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Office: 3 years (Preferred)
• Customer relationship management: 3 years (Preferred)

Work Location: One location