Clinical Study Managers (CSM) are responsible for the timely execution and high quality implementation of some or all the following clinical study activities based on project-specific work orders, study complexity and CSM role-level (e.g., Associate vs. Senior, etc.):
o Establishes and monitors project metrics
o Tracks project deliverables
o Communicates project status to clients and internal teams
o Facilitates team and sponsor meetings
o Follows cross-functional team action items to resolution
o Site selection and qualification
o IRB/IEC/REB/REC submissions and any additionally required submissions (e.g., radiation, NIHR, etc.)
o Regulatory document collection and review
o Budget and contract negotiations
o Site initiation (on-site or remote training, follow-up, activation)
o Provides site training, when necessary
o Screening and enrollment
o Monitors notable trends/potential issues in data entry (quality and completion), general site compliance to the protocol, GCP, SOP, and other applicable guidelines, adverse events, protocol deviations
o Investigator site file maintenance
o Works with CTAs to ensure sites have all materials necessary to conduct study
o Site engagement activities (recruitment strategies, coordinator calls, newsletters, trainings, etc.)
o Manages monitoring activities (e.g., scheduling, follow-up, action item resolution, etc.)
o Monitors quality, frequency and appropriate documentation of site communications
o Troubleshoots site and team issues; considers and potentially implements CAPAs
o Supports close-out efforts by ensuring all data and regulatory action items are adequately resolved, investigator responsibilities relayed, IRB/EC reporting complete.
o Ensures project plans and other TMF level documents are current and consistent (data management plan, system specifications, safety and core lab manuals, etc.); initiates and coordinates revisions, when necessary
o Ensures Trial Master File quality and overall audit readiness at study and site levels
o Assists with the development, testing and implementation of study systems: EDC, CTMS, TMF, device accountability, etc.
o Works with data management/biostatistics to develop reports and listings for centralized review of data; reviews data, spots trends to ensure quality of data.
o Assists in the submission and review of all clinical deliverables for regulatory submissions (e.g., FDA, National Competent Authorities, etc.)
o Develops clinical study report
Role-Specific Duties and Responsibilities