Clarkson University Hiring for Testing Coordinator ( months) at Potsdam, NY Full Time

Job Title: Testing Coordinator (10 months)

FLSA Status: non- exempt

Department: Accessibility Services

Title of Manager/Supervisor: Accommodations Specialist

Number of Employees Reporting to this Position: 0

Range: $17.00- $20.65 based on experience

Position Summary: Provide planning, administrative support, and exam coordination for academic exams in the Office of Accessibility Services for students with testing accommodations related to disabilities. Communicate and collaborate with faculty and staff regarding exams. Serve as a point of contact for the Office of Accessibility Services exams and provide excellent customer service. Along with the rest of the Office of Accessibility Services staff, fulfill the mission of the department. The Testing Coordinator reports to the Accommodations Specialist. This is a 10 month posiiton.

Position Responsibilities:

• Keep appropriate and detailed records of interactions with all students.
• Interview, hire, schedule, and train approximately 40 student employees who assist the Office of Accessibility Services in providing accommodations as proctors, exam scribes, note takers, exam readers, couriers, office workers, etc.
• Assume responsibility for the accuracy and on-going daily maintenance of the exam log book.
• Process coversheets and send exam request emails to ensure all exams are received in a timely manner.
• Reserve rooms, schedule proctors, and provide any other required exam accommodations.
• Execute exam implementation (including final exams) and any other required accommodations are available to testing students.
• Communicate with students and faculty regarding all exam matters, to include exam delivery, exam scheduling conflicts, exam errors, and academic integrity concerns
• Provide on-call services to proctors, faculty, or emergency on-call testing needs.
• Collaborate with campus constituents (e.g. Office of Student Life, Office of Residence Life, Chief Inclusion Office, Career Center, Student Success Center, academic departments, etc.) to educate the Clarkson community about disability and accessibility issues.
• Plan and execute campus-wide events related to supporting students with disabilities and increasing awareness of challenges experienced by students with disabilities.
• Maintain the internal and external website on behalf of the Office.
• Update department forms in collaboration with Accommodations Coordinator and Assistant Dean of Students.
• Oversee student worker payroll and associated processes.
• Represent the Office of Accessibility Services at campus events and activities, as requested.
• On occasion, this position may be required to flex the schedule within a given week or work overtime to cover or prepare for testing needs. This could include but is not limited to such needs as preparing for final exams and training proctors.
• Perform other duties from time to time as required and incidental to the work described above.

Health & Safety: All staff has a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions. All staff is therefore required to adhere to the University’s Health, Safety, and Environmental Policy & Procedures.

DISCLAIMER: The above statements are designed to indicate the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, responsibilities, skills, and qualifications required of personnel so classified

Essential Skills:

Technical:

• Must have an overall sense of comfort with technology, such as reading manuals and learning how to use a new piece of technology or software.
• Must be proficient in Microsoft Office and Google suites.
• Must be able to learn and use databases and programs such as PeopleSoft.

Time Management:

• Must work in a fast-paced environment and learn quickly.
• Must have excellent organizational skills, manage time effectively and prioritize and re- prioritize work while paying attention to detail and seeing the bigger picture.
• Must be diligent and have an excellent work ethic in order to handle the volume of time- sensitive work that must be done on a daily basis.

Judgment:

• Must work independently and be a self-directed employee while maintaining excellent communication and working in a team setting.
• Must problem solve creatively with limited resources and implement solutions effectively.

Communication:

• Must possess excellent written and oral communication skills.
• Must provide excellent customer service to students, faculty, and staff.

Education:
Minimal Qualifications: Associate or Bachelor’s degree.

Preferred Qualifications: Bachelor’s degree in education or related field.

Experience:

Minimal Qualifications: Demonstrated experience of working effectively and efficiently in a fast- paced, time-sensitive work environment within a team setting. Demonstrated excellence in oral and written communication skills and customer service. Demonstrated computer and technology skills.

Preferred Qualifications: One or more years of experience working with people with disabilities.

Physical Demands:
The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Special Instructions to Applicants: An equal opportunity/affirmative action employer, Clarkson actively seeks and encourages applications from minorities, women and people with disabilities.

All offers of employment are subject to the applicant successfully passing a background check (including, but not limited to, employment verification, educational and other credential verification, and criminal records).