Job Title: Financial Aid Counselor
FLSA Status: Non Exempt
Department: Financial Aid
Title of Manager/Supervisor: Director of Financial Aid
Position Summary Guidelines:
Within the framework of a team-oriented Student Achievement Services center and reporting to the
Director of Financial Aid, this position is both a generalist and specialist. As a generalist, the
position has student caseload management responsibilities. As a specialist, this position is
responsible for the overall administration of financial aid application management, including but not
limited to ISIR file processing, federal verification, resolution of c-codes and subsequent ISIR and
suspense file management. As a specialist, this position is responsible for the overall management
of all aspects of the alternative education loan program including but not limited to awarding,
certification, loan management in ELM, file processing, and reconciliation. The position is also
responsible for ensuring the proper awarding and disbursement of NYS scholarships as certified by
the Certifying Officer and VSAC awards.
General Purpose:
This position works closely with the Director of Financial Aid and the entire financial aid team in all
areas of the financial aid assistance operation to develop and implement financial aid policies,
procedures, and initiatives which support the goals and objectives of the university and ensure
compliance with federal, state and university regulations. In addition to student caseload
responsibilities, this position has special emphasis on financial aid application processing, federal
and school selected verification, c-code resolution, and the administration of alternative education
loans.
Remote Work Days- This is a full time in-person position, with zero remote workdays.
Financial Aid Application Management
Student Caseload Management
Additional Duties
Essential Skills:
Education:
Minimal Qualifications:
High School Diploma with 5 years of financial aid experience, or
Associate’s Degree with 2-3 years financial aid, or related, experience, or
Bachelor’s Degree with 0-1 years of financial aid, or related, experience
Preferred Qualifications:
Bachelor’s degree with 1-3 years of experience in a financial aid or shared services office
Experience in PeopleSoft, ELM, EDconnect, NSLDS, FAA Access, and Excel is strongly preferred
Physical Demands:
The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to sit at a computer for extended period of time using a keyboard.
While performing the duties of the job, the employee is occasionally required to stand; walk; sit; bend and stoop. The employee must occasionally lift and/or move up to 25 pounds.
The employee is expected to adhere to University policies.
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