City of Hope Hiring for HR Service Center Representative – 4 positions Job at Irwindale, CA Full Time

About City of Hope

City of Hope, an innovative biomedical research, treatment and educational institution with over 6000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s leading cancer centers that develops and institutes standards of care for cancer treatment.

Position Summary

The Human Resources Rep performs a wide range of duties in support of various HR projects and programs. Works on assignments that are complex in nature where considerable judgment, tact, creativity & initiative are required in resolving problems. Provides administrative and material support to the HRSP team. Assists in the management of enterprise programs and projects as well as the execution of communication plans. The administrator must effectively manage multiple assignments with competing deadlines and demonstrate flexibility by changing tasks as needed to achieve shifting priorities. Conducts necessary analyses and provides reports as needed. Maintains confidentiality and sets a positive example of morale, attitude and motivation.

Key Responsibilities include:

• Pulls HR Metrics and reports form PeopleSoft for HRSP team.
• Assist with the processing of EPAFs for promotions, department changes, supervisor changes, compensation changes, and terminations and helps maintain data integrity for the HRIM system.
• Assists with pulling HR files including HR discipline, education verification, performance reviews, job descriptions, pay rates/ranges, and other documents as necessary.
• Provides training for leaders and Executive Assistants on HR related systems. Responds to inquiries from managers on HR related tasks including systems and processes.
• Manages the exit interview data for each HRSP and compiles a report on a quarterly basis.
• Performs customer service functions for leaders by tracking any requests and following up until completion.
• Assists with adhoc administrative requests received from HRSP team
• Uses discretionary initiative and judgment in handling sensitive & confidential details, establishing priorities and resolving problems relating to day to day operations & administrative details of the HRSP team.
• Provides administrative tasks such as scheduling meetings with numerous participants, prepare meeting materials, and record actions and changes to project plans, and tracking and responding to action items.

Basic education, experience and skills required for consideration:

• Bachelor’s Degree or equivalent experience
• 2-5+ years of related experience, and/or administrative support.

Preferred education experience and skills:

• Analyze data and statistics
• Design/conduct meetings and training
• Coordinate projects
• Develop contracts
• Evaluate effectiveness of interventions

Additional Information:

** FOR INTERNAL POSTINGS, PLEASE REMOVE ABOUT CITY OF HOPE SECTION AND ADD THE FOLLOWING TO THE ADDITIONAL INFORMATION SECTION. ALSO FOR JD’s that have different external requirements vs internal, please ensure the internal requirements are not posted externally.

Additional Information:

• As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.