Develop, implement and analyze Human Resources and Payroll systems to improve usability and performance across the department and citywide. Evaluate problem areas, research and recommend solutions to automate and enhance Human Resources and Payroll programs and technical processes. Coordinate protected leave administration. Provide technical assistance to employees and supervisors regarding protected leave entitlements, administrative polices, and procedures. These tasks are illustrative only and may include other related duties.
Full-time, Non-represented, FLSA-Exempt position
Hybrid telecommuting available after completion of 12-month probationary period.
Must meet all qualifications and requirements as listed in the .
Human Resources is dedicated to serving, advising, developing, and engaging our workforce with equity, knowledge, compassion and professionalism. Our team of skilled, resourceful, and caring HR professionals commit to shaping a best-practice culture of equitable employee care, effective service, and engaging opportunities.
Serves as subject matter expert and primary resource for Human Resources and Payroll systems selection, configuration, implementation and deployment. Manages implementation of new systems and modifications/upgrades of current systems. Designs and tests processes and scenarios, troubleshoots problems and documents changes.
Partners with HR and Payroll functional areas on system related process work and integration. Consults with functional users to identify best practices and strategy in configuration. Works with staff to develop system solutions and solicits input on systems modifications and enhancements.
Coordinates protected leave administration; provides protected leave information and resources to employees and managers; develops administrative procedures, determines eligibility, audits and tracks leave usage, maintains protected leave records; conducts interactive processes with employees and coordinates reasonable accommodations. Ensures compliance with FMLA, OFLA, ADA and Paid Leave Oregon.
Facilitates system training and communication. Trains managers and end users to ensure understanding; develops and delivers user group presentations and support sessions; prepares instructional documents and resources. Provides effective and efficient customer service to internal and end users.
Analyzes issues, errors, and trends, determines root causes, and addresses problems in a collaborative team environment. Provides troubleshooting support and advice in response to system errors by evaluating data, processes and requirements, and working with departments and HR staff to resolve issues.
Works with HR, Payroll, Finance and IT staff to identify and analyze internal procedures to identify efficiencies through automation in areas of system integration, business processes and data. May serve as department liaison to IT and Finance regarding HR/Payroll issues and cross-system troubleshooting.
Serves as back-up for monthly payroll processing. Responsibilities include reconciling payroll registers; processing payment back-up paperwork for deductions, payroll taxes, and City-paid benefits; compiling information for payroll tax reporting; completing subsystem reconciliations to the General Ledger; assisting department representatives with related questions; and resolving payroll system issues.
Designs, develops, prepares, and generates a variety reports. Performs complex fiscal analysis and database functions in support of labor negotiations including gathering data, statistical and data analysis and developing conclusions.
In coordination with Human Resources Director, manages communication about organizational system changes and impacts to the organization, management and employees.
Conducts a variety of research, data analytics and process improvement studies related to department programs and special projects; recommends best practices on all human resource activities.
Provides training and guidance to Human Resources staff as needed.
Attends Human Resource related seminars and conferences and stays current on trends and legal requirements.
Uses initiative and independent judgment to see that Human Resource and protected leave matters are handled effectively and efficiently so as to provide superior customer service to employees.
Assists in the revision, implementation and application of new and existing policies.
Maintains confidential employee information in accordance with applicable state and federal laws.
May perform the duties of the Human Resources Analyst and Senior Human Resources Analyst.
Acts ethically and honestly; applies ethical standards of behavior to daily work activities and interactions. Builds confidence in the City through own actions.
Conforms to all safety rules and performs work in a safe manner.
Delivers excellent customer service to diverse audiences.
Maintains effective work relationships.
Adheres to all City and Department policies.
Arrives to work, meetings and other work-related functions on time and maintains regular job attendance.
Performs related duties as required.
Education and Experience
Bachelor’s degree from an accredited college or university with major course work in human resources, information technology, business administration, organizational development, or a related field.
Five years of relevant functional and technical human resources systems experience that includes installation, configuration, testing, troubleshooting, analyzing, implementation and training. Experience with ERP Software (FIS, HRIS), HR Management Software (Recruitment, Onboarding, etc.), Learning Management Systems, and Timekeeping Systems is preferred.
Public Sector experience is highly preferable.
Knowledge, Skills and Abilities
Knowledge of practices and principles of HRIS, payroll systems and database development, administration, and analysis.
Advanced spreadsheet and database skills. Knowledge of data collection, documentation techniques, methods and procedures.
Ability to identify, troubleshoot and resolve system issues; perform technical needs analysis; and research, develop, document and implement solutions.
Knowledge of applicable laws related to FMLA, OFLA, ADA and Paid Leave Oregon.
Ability to conduct organizational, procedural and statistical research studies and analyses and prepare and maintain confidential, technical and statistical records and reports.
Ability to develop and review documents related to human resources operations; observe, identify, understand and problem solve issues and operations.
Skill and ability to provide direction and training, to lead and direct, and effectively coordinate system activities with employees, management and departments.
Skill and ability to serve as professional resource and consultant to managers, supervisors, and employees regarding the resolution of complex protected leave and HR system issues, requiring interpretation of City policies, procedures, collective bargaining agreements, and applicable federal, state, and local laws.
Ability to organize, prioritize, and coordinate work activities. Work with interruption; effectively handle multiple assignments and deal firmly and courteously with internal and external customers.
Ability to use initiative and sound independent judgment within scope of responsibility.
Ability to maintain confidentiality.
Ability to work with diverse groups in a tactful and effective manner.
Ability to analyze situations quickly and objectively and determine proper course of action.
Ability to establish and maintain effective working relationships with those contacted in the course of the work.
Ability to communicate clearly and concisely, both orally and in writing.
Special Requirements
Demonstrated knowledge of analytical reporting tools.
Travel among City worksites and to training/conferences is required.
Demonstrable commitment to sustainability.
Demonstrable commitment to promoting and enhancing equity, diversity and inclusion.
This individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.
Ability to pass a pre-employment background and/or criminal history check.
Qualified applicants must submit an online application located on the (click on “Apply” above). Position is open until filled with first review of applications on January 22, 2024. Applicants are encouraged to include a cover letter and resume with the online application; however, resumes will not be accepted in lieu of a completed online application. Late or incomplete applications will not be accepted/considered.
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