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Ciocca Dealerships Hiring for Customer Care Representative Job at Philadelphia, PA Full Time
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THE LARGEST SUBARU DEALERSHIP IN THE COUNTRY IS LOOKING FOR AN INTERNET SALES REPRESENTATIVE TO JOIN THE TEAM!
Ciocca Dealerships is proud to announce their continued expansion into Philadelphia! The dealership stands three stories tall with 138,323 square feet, house more than 500 vehicles, 3 enclosed service drives, and a total of 72 service bays. We currently employ over 1,800 professional individuals within our organization and offer proven career paths for all to succeed.
The Internet Sales Coordinator/Customer Service Representative manages the online sales conducted through our website. The Internet Coordinator is primarily responsible for establishing contact with potential customers and set appointments for customers to meet with sales consultants.
Responsibilities
- Answer all incoming calls and chat/call/email requests for the dealership in regard to new and used vehicles
- Convert every sales opportunity to a confirmed appointment or turn them to a Sales Consultant
- Record every contact you have with customers, regardless of source or type, in the LSMS
Requirements
- Communication skills – communicate effectively with others
- Time Management – ability to manage one’s own time
- Typing – ability to type efficiently to enter accurate information into tracking system
- Mathematics – ability to solve basic math calculations
- Basic Computer skills
Benefits
We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:
- Medical, Dental and Vision Plans
- Paid Holidays & Paid Time Off
- FSA and HSA Plans
- Short- and Long- Term Disability
- 401(k) Retirement Plan (with employer match)
- Employee Assistance Program
With 40+ dealerships and growing, there are many opportunities for advancement.
Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen
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