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Customer Service
CHI Health Creighton University Medical Center – Bergan Mercy Hiring for Customer Service Rep Job at Omaha, NE Full Time
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Overview
Your time at work should be fulfilling. Rewarding. Inspiring. That’s what you’ll find when you join one of our non-profit Commonspirit facilities across the nation. You’ll find challenging, rewarding work every day alongside people who have as much compassion as you. Join us and together we’ll create healthier, stronger communities.
Your time at work should be fulfilling. Rewarding. Inspiring. That’s what you’ll find when you join one of our non-profit Commonspirit facilities across the nation. You’ll find challenging, rewarding work every day alongside people who have as much compassion as you. Join us and together we’ll create healthier, stronger communities.
At CHI Health Creighton University Medical Center – Bergan Mercy our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body mind and spirit of every person in a more comfortable less stressful hospital environment. Our full range of medical services includes trauma services heart and vascular care emergency services surgery maternity cancer care and diagnostic imaging.
Responsibilities
Our Laboratory Customer Service is an important piece to making sure that questions are getting answered and each department is being run efficiently. In this role you will support the anatomic pathology lab department, answering questions and assisting both internal and external customers in processing their laboratory inquiries, as well as supporting the department in a variety of non-clinical capacities. Our customers deserve the best. It takes a special team of people working together to make sure that each customer feels special. If you understand the importance of working in an environment like this we want to talk to you!
Some of what you will do:
- Support various admin tasks throughout the anatomic pathology lab department
- Facilitate sendout testing as requested by pathologists and oncologists
- Answer and initiate communication through telephone and email
- Provides link between internal and external customers
- Provide results to clients and hospital patients
- Maintain timely and accurate record keeping
- Other duties as assigned by management.
Qualifications
What you will need:
- High School Diploma/GED required
- Knowledge of medical terminology preferred
- Excellent communication skills and profesiionalist
- Strong understanding of computer equipment and Microsoft Office
