Century st Auto Body & Paint Hiring for Customer Service Representative Job at Inglewood, CA Full Time

Century 1st Auto Body & Paint is a collision-repair facility in Inglewood California with multiple locations across Los Angeles. We are looking to hire and invest in an outgoing and intelligent candidate for a Customer Service position. We are looking for someone who is tech savvy, organized, has good writing skills, and can maintain excellent communication with customers and insurance companies.

Job Duties

• Assist managers/owners with various tasks.
• Greet customers with a smile as soon as they enter the building
• Answer incoming phone calls consistently within 3 rings and follow up on voicemails and missed calls throughout the day.
• Deliver and check in customer vehicles, taking photos, creating key tags, and marking windshields.
• Assist in following up on and receiving overdue A/R payments
• Update customers and insurance companies with repair statuses, as well as document conversations.
• Ensure customer waiting area is stocked with snacks and beverages at all times, and office is clean and maintained, and serve beverages or snacks to customers.

Required Skills

• Must be very comfortable working with computers and software
• Must pay very close attention to details
• Capable of finding efficient methods for solving problems
• Be punctual and have a positive attitude
• Must have good communication skills and a strong sense of urgency
• Keep organized and work under pressure
• (Bonus) Understanding of insurance claims processes
• (Bonus) Collision Repair shop experience
• (Bonus) Fluent in Spanish

Feel free to call the owner, Greg at (818) 642-6462 if you’re interested in this position!

We’re offering very competitive pay with many opportunities for company growth. We’re looking forward to speaking with you!

Job Type: Full-time

Pay: $800.00 – $1,200.00 per week

Schedule:

• 10 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Inglewood, CA 90301: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• Customer Service: 2 years (Required)

Work Location: One location