About Centerbase
Centerbase is a cloud-based legal operations system that empowers midsize law firms to run their practice with confidence. It’s a highly scalable and configurable system that liberates legal teams from manual work by automating routine tasks and connecting them in a single collaborative workspace. Boasting a comprehensive feature set of billing, accounting, and practice management tools plus the ability to offer full-history data migrations, Centerbase has become the go-to solution for midsize law firms.
Centerbase started with the same fundamental purpose that drives the company today: solving real problems. That drive has made us the fastest-growing company in Legal Tech, with a mission to power the growth of law firms.
Centerbase has an amazing team, and we pride ourselves in having an exceptional culture that is the perfect combination of professionalism, hard work, and fun. We reward performance, and all our team members have the opportunity to make an immediate impact.
Duties/Responsibilities:
Proactively manages outstanding accounts receivables to avoid potential collection issues.
Conduct A/R meetings twice monthly. Discuss with management and staff as to status of customer collections per A/R Aging reports. Perform any follow-up duties as addressed in meetings.
Prepare monthly A/R recon reports, identifying and explaining significant outstanding items.
Monitor DSOs and payment trends to prevent aged balances and identify drivers of the aged balances
Maintain accurate records of all collection activities and update customer information as needed.
Recommends and facilitates appropriate legal action for severely past-due accounts
As member of the accounting team, the Collection Analyst processes payment applications in NetSuite.
For customers with recurring billing with autopayment, monitor payment platforms for rejected and expired credit cards. Contact customers to ensure updates to payment methods completed.
Reconcile collection reports from other ERP systems and payment platforms to NetSuite.
Create check requests for returning overpayments.
Monitor AR Billing inbox by responding to billing inquiries from customers
Provide excellent customer service both internally and externally while effectively managing the debt collection process
Role includes accounting specialist work such as
reconciling bank and/or credit accounts
reviewing employee expense reports to ensure compliance with reimbursement policy
recording company credit cards disbursements in general ledger
Performs other related duties and special projects as assigned
Required Skills/Abilities:
Experience with managing delinquent accounts and developing collection strategies
Strong organizational skills to manage multiple collection activities and prioritize tasks effectively
Excellent oral and written communication skills to effectively communicate with customers, internal stakeholders, and management
Detail-oriented with a focus on accuracy and consistent documentation
Basic understanding of SaaS/subscriptions billing and collections model is preferred
Critical thinking and problem-solving skills to identify issues and recommend solutions
Ability to work independently and as part of a team in a fast-paced environment
Experience with NetSuite and/or Salesforce preferred but not mandatory
Proficient with productivity tools such as Microsoft Office Suite or strong excel skills
Ability to work in multiple systems
Strong excel knowledge and experience using excel for reporting and analysis
Education and Experience:
At least two years of experience in corporate B2B collections
Minimum of 2 – 5 years of work experience in accounting or accounts receivable
Sound understanding of accounting practices and principles
Bachelor’s Degree or equivalent work experience
PI216814097
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