Carlow University Looking for Enrollment Counselor and Coordinator – Dual Enrollment and School Relations Full Time

Enrollment Counselor and Coordinator – Dual Enrollment and School Relations

The Enrollment Counselor
and Coordinator of Dual Enrollment and School Relations is responsible for the daily administration of Carlow’s growing
dual enrollment (college in high school) program while maintaining a small recruitment territory. This position will manage student
registrations, course approvals, internal and external communications, marketing/promotion, research, and data entry, and will assist with
growth planning and program development for dual enrollment initiatives. Additionally, the incumbent will recruit and enroll a talented and
diverse class of traditional undergraduate students each year, shepherding them through the entire enrollment process, from inquiry to
matriculation. This includes frequent correspondence, application review, financial aid counseling, and ensuring that all requirements are
met for a smooth transition to college. This position is based on Carlow’s main campus and requires some weekend and evening work.
Occasional overnight travel is also expected. 

REQUIRED QUALIFICATIONS

• A Bachelor’s
  degree is required
• Strong attention to detail and outstanding project management skills
• Excellent oral and written
  communication skills
• Ability to develop and maintain positive relationships with internal and external constituents
• Ability to work independently and within a team, multi‐task, take initiative, and function with minimal supervision
• Ability to
  collect and interpret data to make strategic decisions
• Possession of a valid U.S. driver’s license. 
• Must be
  willing to travel independently, including local (same day) travel as well as occasional overnight travel
• Occasional lifting of
  10-20 lb. boxes will be required
• Will need to be able to stand for extended periods of time
• Must be able to work some
  evenings and weekends. 

PREFERRED QUALIFICATIONS

• A Master’s degree is
  preferred
• 1-3 years’ experience in admissions, enrollment, or school counseling
• Familiarity with college in high
  school or dual enrollment programs
• An understanding of and the ability to articulate the value of a Catholic liberal arts
  education
• An enthusiasm for helping students and families navigate the college search process
• Should have an intermediate
  level of proficiency with basic computer software systems (i.e. Microsoft Office) Familiarity with SIS and CRM systems is a plus 

PRIMARY RESPONSIBILITIES

Dual Enrollment/College in High School (CHS) 

• Seek opportunities to grow the CHS program through additional courses at current partner high schools as well as partnerships with
  new high schools. Network with key school and/or district personnel, create marketing materials, and conduct in-person or virtual
  information seminars to promote curricular offerings and the overall CHS program to prospective students and school leaders.
• Serve
  as a contact person for students, parents, instructors, principals, or other curriculum officers interested in learning more about the CHS
  program. 
• Facilitate the CHS course and student registration process, including course creation in university systems, data
  entry, payment, and grade collection. 
• Administer all aspects of the platform used to manage the CHS program (Technolutions
  Slate CRM), which includes creating queries and reports, sending ad-hoc and mass communications, maintaining the student and instructor
  portals, and troubleshooting. 
• Recruit faculty to develop and offer CHS courses internally and coordinate course approval
  processes for CHS courses taught within high schools. 
• Verify that documents on file are current, including signed concurrent
  agreements, syllabi, and instructor resumes; ensure terms of the concurrent agreement are being fulfilled. Manage agreement renewal
  process. 
• Serve as an ex officio member of the CHS advisory team. 
• In collaboration with other colleagues and
  the grant administrator, fulfill specific project objectives associated with the Institutional Resilience and Expanded Postsecondary
  Opportunity (IREPO) federal grant, including associated reporting. 
• Arrange all aspects of a Carlow Summer College (CSC) dual
  enrollment opportunity with courses taught by Carlow instructors. 
• Organize and host campus visits for students enrolled in
  specific CHS courses, such as Early Childhood Education, Anatomy & Physiology, etc. 
• Support the planning, recruitment,
  registration, and logistical needs, as necessary, for academic department-specific dual enrollment initiatives as well as a summer CHS
  program in partnership with a local CBO. 
• Conduct research into dual enrollment best practices and accreditation standards,
  competitor CHS offerings, and CHS offerings in place at high schools throughout the region. 
• Evaluate and assess courses,
  workshops, and the program overall against established benchmarks, learning outcomes, and project objectives. 

Recruitment/Territory Management 

• Create a comprehensive plan for travel to, and coverage of, high
  school visits, college fairs, and regional events by both the incumbent and alumni/parent ambassadors in assigned territory. 
• Plan regional or school-based events, as appropriate, for school counselors, prospective students/families, and admitted
  students/families in assigned territory. 
• Use Technolutions Slate CRM to maintain consistent communication with prospective
  students and families with a focus on encouraging applications, campus visits, enrollment deposits, etc. 
• Nurture
  relationships with school counselors, alumni/parent ambassadors based in the territory, and other influencers and constituents (e.g.,
  teachers, principals, coaches). 
• Assess candidates and make recommendations for admission and merit scholarships. 
• Counsel students and families on financial aid, to include FAFSA completion, release of financial aid offers, and thorough explanation
  of college costs, loans, and payment options. 
• Assist students with the transition/onboarding process from the time of deposit
  until start of classes, including satisfactory completion of various tasks and paperwork such as housing, technology setup, financial aid
  verification, immunization record, etc. 
• Present to large and small groups of prospective students and families on and off
  campus (enrollment events, high school parent nights, etc.). 
• Use independent analysis and decision making to develop and
  execute strategies to increase applications and enrollment in the assigned recruitment territory. 

School
Relations 

• Establish an advisory board of school counselors, independent educational consultants (IECs), and
  community-based organization (CBO) leaders to provide their expertise and guidance on the operations, services, and relations of Carlow and
  the admissions office. Organize in-person and/or virtual meetings of this group. 
• Share news and updates with school
  administrators and counselors via regular communication, including the annual Counselor and Consultant Reference Guide. 
• Support the Coordinator of Campus Visit Experiences in planning an annual School Counselor Visit Day on campus. 
• Seek
  additional opportunities to host in-person or virtual programs with school counselors and IECs either solely sponsored by Carlow or in
  conjunction with other partners/institutions. 

Liaison 

• Act as an intermediary between
  the Office of Admissions and an assigned college, office, and/or department within Carlow University. 
• Become an in-house
  expert on the programs, procedures, and/or offerings of said college, office, and/or department. Serve as a resource to peers within the
  Office of Admissions. 
• Attend meetings of the college, office, and/or department as a representative of the Office of
  Admissions, as appropriate. 

Other 

• Demonstrate and reflect an understanding of, and
  commitment to, the mission and core values of Carlow University and the Sisters of Mercy. 
• Exhibit professional behavior at
  all times as a representative of the institution. 
• Other duties as assigned.

Carlow University is
Devoted to….

• A culture of integrity, dignity and respect for all
• A strong commitment to social justice
• Ethical forward-thinking leadership
• Comprehensive medical, dental, vision, life & disability benefits package
• Tuition benefits for undergraduate and graduate programs
• Health Savings Account and Flexible Spending Account options
• Wellness and Employee Assistance Program
• Complimentary use of Carlow’s fitness center and amenities

Successful candidates must be committed to envisioning the future of liberal arts and professional education in a rapidly changing
environment; have experience working with diverse populations; actively support Carlow’s commitment to equity, inclusion, and
community; and be able to articulate how they will contribute to Carlow University’s Catholic, Mercy mission and values through their
teaching, scholarship, and service.

Carlow University is a comprehensive Catholic University situated in a culturally rich and
diverse urban setting of Pittsburgh, Pennsylvania. Founded in 1929 by the Sisters of Mercy, an international community of Roman Catholic
women with a mission to serve the poor, the sick, and the uneducated. Carlow is an institution grounded in the liberal arts while also
offering strong professional programs, committed to engaging its diverse community in a process of life-long learning, scholarship,
research, and service. Degrees are offered at the baccalaureate, master’s, and doctoral levels. Carlow University aims to provide
transformational educational opportunities rooted in social justice for a diverse community of learners, and to empower them to excel in
their chosen work as compassionate, responsible leaders in the creation of a just and merciful world.

Carlow University employees
commit themselves to the highest standards of ethical conduct. They commit to act with integrity, treat others with respect and dignity,
carefully steward the University’s resources, avoid conflicts of interest or commitment, maintain confidentiality, and to comply with legal
and professional obligations.

EEOC policy

One of the core values of Carlow University is Sacredness of
Creation. We revere each person and all creation and the diversity they embody. The University, as an educational institution and as an
employer, values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. We respect our diversity as we are called
in both the University’s mission and core values. Our commitment to inclusivity, respect and acceptance informs every aspect of the
University community.

Accordingly, the University prohibits and will not engage in discrimination or harassment on the basis of race,
color, religion, sexual orientation, handicap or disability, sex, age, pregnancy, ancestry, national origin, place of birth, genetic
information, gender identification, veteran status or any other category protected by federal, state or local law. This policy applies to
all programs and activities, with respect to both admissions and employment.