Position Summary:
This position supports the communication needs of the Medical Center staff, Physicians and their patients, the general public and answering services, by directing all telephone traffic to their appropriate locations in an efficient and courteous manner. This position also provides paging services for announcements, emergent conditions, physicians, and personnel contacts.
Qualifications:
EXPERIENCE REQUIREMENTS
1-3 years of experience in/with people of different persuasions displaying interpersonal and communication skills necessary to answer calls, relay messages, and provide accurate and concise information.
ADDITIONAL REQUIREMENTS
Use of usual and customary equipment used to perform essential functions of the position.
Work may occasionally require travel to other Carle Health Peoria region facilities/hospitals.
Required to drive your own vehicle for business purposes.
SKILLS AND KNOWLEDGE
Writes, reads, comprehends, and speaks fluent English.
Maintain confidential information.
Microsoft Office Computer knowledge skills.
Multicultural sensitivity.
Possesses courteous and effective telephone etiquette.
Possesses ability to prioritize and maintain organization in essential functions and responsibilities.
Essential Functions:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization. | For more information: [email protected].
Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.
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