If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen (including THC/Marijuana). CareOregon is a federal contractor and must comply with all federal laws.
Job Title | Security and Front Desk Customer Service Representative – JCC |
Exemption Status | Non-Exempt |
Department | Administrative Services |
Manager Title | Security and Front Desk Supervisor |
Direct Reports | n/a |
Requisition # | 24119 |
Pay & Benefits | Estimated hiring range $45,850 – $55,500 / year, 5% bonus target, Full benefits. www.careoregon.org/about-us/careers |
Posting Notes | Onsite operation hours are Monday – Friday, 7:00 AM to 4:00 PM or 8:00 AM to 5:00 PM at our Jackson Care Connect office in Medford, Oregon. |
Job Summary
The Security and Front Desk Customer Service Representative – JCC is the initial point of in-person contact for employees, members, and visitors to Jackson Care Connect. The position provides customer service by providing reception and general information as well as assistance with administrative tasks such as HR onboarding, vendor/visitor management, mail support, and other duties as assigned. This role is also responsible for routine physical security services such as access control and alarm monitoring, basic first aid, first line assessments, de-escalation etc.
Essential Responsibilities
Organizational Responsibilities
Experience and/or Education
Required
Preferred
Knowledge, Skills and Abilities Required
Knowledge
Skills and Abilities
Working Conditions
Indoor/Office Community Facilities/Security Outdoor Exposure
Member/Patient Facing: No Telephonic In Person
Hazards: May include, but not limited, to physical, ergonomic, chemical, and biological hazards
Equipment: General office equipment, multiple line telephone, portable radio, first-aid equipment, AED
Travel: This position may include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.
Schedule: Monday – Friday, 7:00 AM to 4:00 PM or 8:00 AM to 5:00 PM onsite
Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.
Veterans are strongly encouraged to apply.
We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.
Visa sponsorship is not available at this time.
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We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
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