~~~- Job Description:
•Identify User Friction points by analyzing Customer Contacts data and study trends for underlying technical issues
•Investigate issues by looking into each system like Mobile App, Backend and POS; perform preliminary investigation for issues and route to appropriate product teams
•Create monitoring dashboards in New Relic and customize using NRQL
•Work in Adobe Analytics by creating Dashboards and collaborating with Global Data team to add beacons and additional logging
•Identify the monitoring gaps and raise issues to have more code coverage
•Use Charles and Fiddler to reproduce and capture traces to help further investigate
•Understand the app flow and functionality to quickly identify and resolve issues
•Work with cross-product teams to collaborate in identifying and solutioning major production incidents
•Support pilot and prod rollout of Major initiatives in US market by creating monitoring dashboards, investigating and solutioning monitoring gaps
•Use SQL and Tableau for pulling data from Global Data Warehouse to analyze Transactional, Promotional data; identifying if there are any technical issues impacting field performance”
Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Responsible for programming and software development using various programming languages and related tools and frameworks, reviewing code written by other programmers, requirement gathering, bug fixing, testing, documenting and implementing software systems. Experienced programmers are also responsible for interpreting architecture and design, code reviews, mentoring, guiding and monitoring programmers, ensuring adherence to programming and documentation policies, software development, testing and release.
Required Skills and Experience:
You assign, coordinate, and review work and activities of programming personnel. Collaborate with computer manufacturers and other users to develop new programming methods. Supervise, train, mentor junior level programmers in programming and program coding. Represent team in project meetings. Work with business and functional analysts, and software & solution architects in ensuring that programs and systems function as intended Supervise, mentor and manage large teams of programmers in one or more projects. Represent project teams in project/program meetings or in meetings with sponsor.
• Qualifications: 6-8 years (2 years min relevant experience in the role) years experience, Bachelor’s Degree.
• Must have experience in Software Engineering Techniques, Software Engineering Architecture, Software Engineering Lifecycle and Data Management.
• Should be proficient in Business Analysis, Business Knowledge, Software Engineering Leadership, Architecture Knowledge and Technical Solution Design.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant – ~~~
About Capgemini
With 270,000 women and men in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: unleashing human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire breadth of business needs, from strategy and design to managing operations. To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms. In 2020, Capgemini reported global revenues of €16 billion.
Visit us at ~~~ . People matter, results count.
Job: Developer
Organization: NA AS
Title: Senior Programmer/Developer – Site Reliability Engineer -Manoj Lakshmi Kanagala
Location: GA-Atlanta
Requisition ID: 071788
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