CALL CENTER REPRESENTATIVE LOOKING FOR CALL CENTER REPRESENTATIVE JOB AT Greenwood Village, CO

HIRING BY 8/12 – CALL CENTER REPRESENTATIVE

$20/HR

Greenwood Village, CO

Job Duties

1) Respond to customer’s (borrowers & lenders) needs for system support and training.

• Maintains proficient knowledge products and services.
• Processes all Dealer (Seller) implementations accurately and efficiently.
• Prepares appropriate documents to be mailed to dealers (sellers) and provides follow-up when applicable.
• Provides technical support to dealer (seller) and sales reps.

2) Set up and maintain accurate records in database.

• Review new dealer (seller) due diligence documents to ensure contract compliance requirements.
• Validates dealer implementation process.
• Communicates with dealer (seller) and sales reps as needed to ensure error free implementation.
• Scan and maintain all dealer documents through CEM.
• Processes routine requests from sales reps such as DocuSign envelopes, billing changes and contacts updates.

3) Maintain security and integrity controls of customer data for lending and Decisioning criteria.

• Maintain security and integrity controls of dealer (seller) and credit union data changes as requested from client.

4) Provide field representative support and assist with various department projects, as needed.

• Support sales reps related to back office follow-up, special reports, letters or faxes to dealers.

Additional Skills & Qualifications:
1-2 years of experience in a financial institution, auto dealership or call center

Willing to learn/eager to find a career

Critical thinking skills

Strong written and oral communication skills

Able to work in a team environment

GED or High School Diploma

• Great opportunity to get into loan industry long term*

Please apply directly or call Jack at 303-224-4579

About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.