California State University, Fullerton Looking for 531216 – Care Services Coordinators – College Liaisons (Student Services Professional III) Full Time

Classificaiton: Student Services Professional III
Department: Dean of Students Office
Sub-Division: Student Engagement
Salary Range: Classification Range $5,025 – $7,159 per month(Hiring range depending on qualifications, not anticipated to exceed $5,025 – $5,225 per month)
Appointment Type: Temporary
Time Base: Full Time
Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM; This is a temporary position to end on or before June 30, 2024 with a possibility of renewal on an annual basis if funds and/or program needs exist.

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to Californias revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The Dean of Students Office helps Titans reach higher by serving as an advocate for students, connecting them to appropriate university resources, and collaborating meaningfully with the campus community. We assist students in navigating the university and resolving educational, personal, and other concerns that impact the quality of their Titan experience. We are seeking an exceptional individual to join our team as the Care Services Coordinators – College Liaisons (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the general supervision of the Director of Care Services, the Care Services Coordinator – College Liaison provides non-clinical case management to students who experience academic, emotional, physical, or mental health-related distress and extends support intended to reduce distress and restore well-being. Case management services include, but are not limited to, responding to referrals, meeting with students, developing and coordinating interventions and referrals, and follow-up services. Works directly with students, staff, and faculty within their assigned academic colleges. Collaborates with campus resources and departments to support students and develop responses that consider the needs of individual students with the safety and welfare of the University community.

Plans, implements, and leads college-wide outreach, educational programs, and trainings that explore various forms of distress, appropriate interventions, resource referrals, and promote a community of care. Provides guidance to college stakeholders on appropriate support for students. Partners with campus departments on presentations that highlight a range of typical student issues, situations, trends, or incidents that may cause concern, and clarify when and how to refer students to appropriate University resources. Proficient with documentation processes and procedures along with electronic systems used by the University (i.e., Maxient). Assists with assessment efforts and data collection for assigned caseload. The Care Services Coordinator – College Liaison does not provide crisis, emergency or clinical therapeutic services. Other duties as assigned.

Essential Qualifications:
Bachelors degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A masters degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications:
A cover letter is strongly recommended. Master’s degree in higher education or related field from an accredited college or university. Masters degree in Counseling, Clinical Psychology, Social Work, Higher Education, or a directly related field. Working knowledge of the Maxient database system. Prior case management experience and working with students in distress on a college campus. Thorough knowledge of care services work within higher education settings including Behavioral Intervention Team support. Proven ability to identify problems, use sound judgment and reasoning to make crucial decisions. Demonstrated ability in managing difficult and complex situations involving students.

Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Application Deadline: Sep 21, 2023 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/531216/531216-care-services-coordinators-college-liaisons-student-services-professional-iii

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