Bryan Health Hiring for Nurse Manager-Virtual Care Services at Lincoln, NE  Full Time

GENERAL SUMMARY:

Provides leadership and supervision of daily operations for the Virtual Care Services program and other assigned services or patient care departments. Ensures the delivery of quality, patient-centered care in a manner reflective of the Medical Center’s mission, vision, values and beliefs. Possesses managerial and clinical skills appropriate to the scope of responsibility. Manages the cost center’s fiscal, material and human resources emphasizing staff retention strategies. Operationalizes strategic and financial plans by monitoring, evaluating and improving key organizational systems and processes; assists in developing and monitoring standards of services to properly align human resources and patient needs. Participates in program, division and organization-wide initiatives focusing on regulatory compliance and performance improvement. Maintains 24/7 accountability for virtual care services and assigned departments.

Provides leadership and change management support for developing and integrating processes, policies and procedures within the Virtual Care program and implementation of and use of virtual care in patient care departments. Supports and contributes to regular dissemination of quality and performance data, provides analysis of data, and coordinates collaborative efforts around taking action toward improvement as it relates to all areas of virtual care. Fosters a culture of standardization and evidence-based care.

Manages Registered Nurses, Licensed Practical Nurses, and/or other support staff in the delivery of patient care as described in Nebraska Statute 38.

PRINCIPAL JOB FUNCTIONS:

Commits to the mission, vision, beliefs and consistently demonstrates our core values.

Develops and initiates service/program activities congruent with organizational goals.

Promotes interdisciplinary and/or interdepartmental collaboration to optimize efficient and effective patient-centered care delivery.

Develops, implements and analyzes adherence to organizational and service/unit specific standards of care and policies and procedures.

Empowers staff to actively participate in service/unit and overall nursing practice committees/councils and to operationalize the hospital vision, beliefs and patient-centered principles; mentors staff in quality performance efforts and fosters a culture based on continuous improvement.

Incorporates age-specific and cultural considerations in the delivery of patient care; ensures a patient care environment that is safe, clean, clutter-free and customer-focused.

Engages in assigned hospital management, clinical and organizational meetings.

Develops and manages a capital, operational and human resource budget based on strategic service/ unit priorities, best practices and organizational standards; analyzes and resolves variances.

Recruits and manages staff to demonstrate behaviors consistent with Bryan beliefs and Bryan Core Values; acts as chief retention officer for area of responsibility.

Conducts timely staff performance appraisals ensuring staff competence while emphasizing staff retention strategies through coaching and individual development.

Ensures ongoing compliance with accrediting and regulatory standards.

Promotes evidence-based practice; interprets patient, physician, staff and other customer satisfaction results and drives improvement; evaluates occurrences, patient, physician and staff concerns and seeks resolution utilizing supportive organization procedures/methods.

Timely, objectively and constructively coaches staff as appropriate when practice and/or safety issues are observed or reported; ensures appropriate corrective actions are completed for staff when there is a failure to meet job performance expectations.

Responsible for hiring, training, supervising, coaching, mentoring, retaining and evaluating of staff.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Maintains clinical competency as required for position including but not limited to age-specific competencies relative to patient’s growth and development needs, annual skill competency verification and other certifications as required for assigned area(s).

2. Knowledge of service-related Joint Commission and Centers for Medicare and Medicaid Services Standards.

3. Knowledge of nursing and hospital systems, health care and nursing trends/research.

4. Knowledge of individual and group behavior management, change theory, applied nursing process and quality improvement principles and techniques.

5. Knowledge of budget/financial management principles and practices.

6. Knowledge of federal and state regulations related to nursing and practice/ service area.

7. Knowledge of computer hardware equipment and software applications relevant to work functions.

8. Skill in supervising, mentoring, instructing and evaluating the work of professional and other service/unit staff.

9. Skill in conflict diffusion and resolution.

10. Ability to promote change and facilitate systems thinking.

11. Ability to act in a proactive manner while also providing crisis/situational management in an erratic and potentially unpredictable work environment.

12. Ability to balance and prioritize diverse management and clinical responsibilities.

13. Ability to communicate effectively both verbally and in writing.

14. Ability to perform crucial conversations with desired outcomes.

15. Ability to establish and maintain effective working relationships with all levels of personnel and medical staff.

16. Ability to problem solve and engage independent critical thinking skills.

17. Ability to maintain confidentiality relevant to sensitive information.

18. Ability to prioritize work demands and work with minimal supervision.

19. Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

Current Registered Nurse licensure from the State of Nebraska or approved compact state of residence as defined by the Nebraska Nurse Practice Act. Bachelor’s degree in Nursing or related field required.

Participation in progressive education to advance knowledge/skills/abilities and/or certification in area of expertise preferred.

Minimum of three (3) years of clinical experience managing clinical populations commensurate to assigned service required. Prior first line management experience desired. Experience in the analysis, design, implementation, support and maintenance of technology systems and applications preferred.

OTHER CREDENTIALS / CERTIFICATIONS:

Basic Life Support (CPR) certification required. Bryan Health recognizes American Heart Association (for healthcare professionals), American Red Cross (for healthcare professionals) and the Military Training Network.

PHYSICAL REQUIREMENTS:

(DOT) – Characterized as medium work requiring exertion of 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or a greater than negligible up to 10 pounds of force constantly to move objects.

Requires ability to move between facilities, patient rooms and medical center departments in order to meet patient and family needs.

Equal opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Bryan Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization.