Bryan Health Hiring for BH Electrophysiology Clinic Operations RN Lead at Lincoln, NE  Full Time

GENERAL SUMMARY:

Responsible for assisting the BH Electrophysiology and Arrythmia Operations Manager with the support, direction, and task delegation of the daily Electrophysiology clinic operations. Responsible for the provision and oversight of professional nursing care and medical care prescribed by the Licensed Healthcare Provider (Physician or Advanced Practice Provider). Collaborates with the BH Electrophysiology and Arrythmia Operations Manager to plan, design, implement and maintain programs, policies, and management systems of the overall EP clinic operations.

Reports to BH Electrophysiology and Arrhythmia Operations Manager

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values in interactions with providers, staff, patients, and families.

2. *Creates an organizational climate built on mutual trust, transparency and a focus on service improvement that requires teamwork, collaboration with key stakeholders, engagement and supports diversity. Required to develop others by mentoring, advising, coaching, and serving as a role model.

3. *Consistently demonstrates a high degree of leadership, initiative, judgment, and discretion to achieve organization objectives and provide ongoing support for the delivery of health services. Embraces, communicates, and promotes effective change and practices a high degree of ethical judgment.

4. *Performs nursing care that requires professional knowledge and judgment for assigned providers, including triage of patient follow-up, patient teaching, and abnormal test result communication. Provides care in a non-judgmental, compassionate, non-discriminatory manner, remaining sensitive to the patient’s diversity, autonomy, dignity and rights.

5. Monitors patient caseload for high-risk patients, compliance with provider orders, and follow-up appointments and referrals.

6. Triages and responds to calls from patients, pharmacies, hospitals, nursing homes and other medical offices by use of telephone and computer in a timely manner. Responds appropriately to urgent/emergent situations, documents as necessary and manages transfer of care.

7. Uses data sets and reporting tools to assist in assessing performance, establishing targets, monitoring indicators and trends, evaluating performance results and planning for continuous improvement. Works with providers and staff to maximize patient flow, promote efficiency, ensure clinical documentation integrity, increase productivity and use of clinical resources based on patient provider needs.

8. Assists in effectively resolving the clinical concerns of patients, families and providers.

9. Assists with developing and implementing action plans to optimize patient, staff and provider satisfaction and engagement.

10. *Assists with staff scheduling, selection and retention of staff, training, education and competencies. Ensures applicable privacy and security requirements and intervenes as necessary. Serves as a resource for consistent application of policy and procedure within the organization.

11. Collaborates with a manager for maintenance of physical facilities, changes, moves and/or improvements as appropriate for safe, efficient and effective clinical operations.

12. Promotes and adheres to organization-specific or health system competencies and policies/procedures.

13. Maintains effective supply chain practices within assigned clinic(s). Collaborates with manager on recommended opportunities for increased efficiency. Collaborates with other Bryan Heart leaders to contribute to and lead other initiatives as assigned.

14. Complies with HIPAA and maintains confidentiality in matters related to patient, family, staff, and providers.

15. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

16. Participates in and/or leads meetings, committees, strategic planning, and lean projects as assigned.

17. Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk “*”. Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

1. Maintains clinical competency as required for the unit, including but not limited to, age-specific competencies relative to patient’s growth and developmental needs, annual skill competency verification, and mandatory education and competencies.

2. Knowledge of computer hardware equipment and software applications relevant to work functions.

3. Knowledge of reimbursement requirements concerning physician office practices.

4. Knowledge of performance improvement, budgetary and financial methods and practices.

5. Knowledge of compliance and risk management concepts.

6. Knowledge of organizational and human resource management standards and practices.

7. Knowledge of management and leadership principles and practices.

8. Skill in conflict diffusion and resolution.

9. Ability to understand and explain financial information, assist in preparing and managing budgets and coach others in this information and processes.

10. Ability to work cooperatively with others as an organization, including managing up and demonstrating positive attitudes about the team, its members, and their ability to accomplish goals and mission.

11. Ability to speak, write and present in a clear, logical manner, as well as effectively lead and facilitate meetings.

12. Ability to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others.

13. Ability to anticipate obstacles, developments, and problems by looking ahead.

14. Ability to perform crucial conversations with desired outcomes.

15. Ability to make operational and management decisions in response to changing conditions.

16. Ability to maintain confidentiality relevant to sensitive information.

17. Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in healthcare or related field preferred. Current Registered Nurse licensure from the State of Nebraska or approved compact state of residence as defined by the Nebraska Nurse Practice Act. Two (2) years of experience in clinic setting required. Two (2) years of cardiology experience is preferred. Minimum of two (2) years of leadership or management experience preferred.

Equal opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Bryan Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I-9 to confirm work authorization.