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Bowman Williams Hiring for IT System & Project Engineer (MSP) Job at Vienna, VA Full Time
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Opportunity Location
Proposed Salary
IT System & Project Engineer (MSP)
We are a Cloud and Managed Services Provider that is proud to have been supporting the DMV business community for almost 50 years! We support a variety of customers in the public and private sector ranging from small businesses to Fortune 100 companies. We have a loyal customer base, an average employee tenure of over 4 years, and clear paths for advancement within the company!
Due to continued growth, we’re seeking a IT System & Project Engineer (MSP) whose focus will be on infrastructure upgrade and modernization projects. The IT System & Project Engineer (MSP) will work alongside 8 other Senior Engineers. The IT System & Project Engineer (MSP) should be well versed with Microsoft technologies and projects such as O365 migrations, Azure deployments, office moves (configuring networks), and Virtualization upgrades.
The IT System & Project Engineer (MSP) requires previous experience working for a MSP or CSP.
IT System & Project Engineer (MSP) Position Responsibilities:
- Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems.
- Remain cognizant of customer service-level agreements, and strive to meet or exceed them on a regular basis.
- Coach Tier 2 and Tier 1 engineers on technical decision making and ticket curation.
- Advocate for each customer problem by digging into the issue, keeping their business at the forefront of your troubleshooting process.
- Participate in Incident Management by providing situational reports via ticket updates and/or customer-facing communications.
- Perform proactive and reactive Incident Response as a result of system or service anomalies.
- Provide top-notch technical support in your areas of subject matter expertise (storage, virtualization, Windows OS).
- Monitor and work with various systems management tools.
- Identify and drive opportunities to automate repeatable networking tasks including through creation and maintenance of scripts and tools.
- Quickly assess an issue and form an understanding of the root cause in unfamiliar technical environments and technologies.
- Commit to professional growth and development by maintaining and/or obtaining new industry specific certifications.
IT System & Project Engineer (MSP) Salary + Benefits:
- Health Insurance
- Life, short/long-term disability insurance
- PTO, Paid Holidays, and Floating Holidays
- 401(k) with company match
- Profit Sharing
- Certification Reimbursement
Opportunity Location
Vienna, VA
Proposed Salary
$100,000 – $110,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
Tagged: #MH333
