Boston University Looking for General Manager, Aux Events & Conferences Full Time

Job Description

Events & Conferences is a division of Auxiliary
Services responsible for the coordination of University-wide events; room scheduling of University events; management of the summer
conference operations; management of a premier, campus arts venue, the Tsai Performance Center; and the coordination of non-University
conferences and events throughout the year. Our mission is to support the academic enterprise of a vibrant research institution by providing
comprehensive service and event planning resources at an exceptional value to campus departments and external clients. Reporting to the
Assistant Vice President of Auxiliary Services, the General Manager is the executive responsible for the strategic and day-to-day operation
of all aspects of Events & Conferences. Provide the vision and leadership to plan and direct high quality events and conferences with
specific emphasis on balancing the priorities of supporting University institutional events and adding new business to the current
portfolio. The General Manager also provides high-level leadership and direction to the staff responsible for the Tsai Performance
Center.

Responsibilities include:

• Determine fiscal and budgetary requirements and monitor expenditures of budgeted
  funds.
• Develop business plans, identify gaps, and ensure proactive efforts to fill capacity and meet budget targets.
• Provide
  leadership, strategic direction, policies, and plans for the Events & Conferences organization.
• Lead the development of a
  comprehensive multi-year marketing and lead generation effort designed to increase conference and events visibility on a local and regional
  level and attract external clientele to create incremental revenue opportunities.
• Strong project management skills to manage a
  number of competing projects and their teams at one time and prioritize the projects and the teams within an established planning schedule
  to ensure that each event and/or conference is brought in on time and to budget.
• Establish and maintain rapport with University
  departments who provide services for the Events & Conferences programs and facilities.
• Develop and expand vendor relationships and
  contacts, seek ways to streamline, and potentially outsource logistics and planning while focusing on innovative cost-saving
  solutions.
• Responsible for ensuring excellent customer service while optimizing revenue.
• Establish and maintain rapport with
  both internal and external clients to ensure that all department obligations to them are met, and that their event experiences at Boston
  University are of the highest caliber.
• Responsible for creating and managing a multi-year capital plan for the development and
  upkeep of numerous event venues across campus that fall under the oversight of Events and Conferences. Included within this portfolio is
  working collaboratively with various campus partners to support the George Sherman Center, a central location for events and conferences,
  dining and retail, Dean of Students, and University academic offices.

Required Skills

• Bachelors degree;
  Masters preferred.
• Over 8 years of direct experience, with over five years of program and staff management in the events and
  conferences industry, preferably within higher education.
• Experience managing a large, diverse team of professionals performing in a
  fast paced, deadline driven environment with ability to motivate, grow, and retain high performers.
• Knowledge and implementation of
  best practices in data analytics utilizing current industry trends.
• Experience collaborating, developing partnerships, and building
  capacity with communities.
• A track record of creative and successful problem-solving. Outstanding interpersonal and organizational
  skills, with an ability to manage multiple projects simultaneously.
• Demonstrated commitment to diversity, equity, and
  inclusion.

A cover letter is required for consideration.

This position is eligible for Boston
University’s generous benefits package including health, dental, life insurance, tuition remission, paid time off, and so much more!

Please note all newly hired staff and faculty, will need to be in compliance with Boston University’s COVID-19 Vaccination and
Booster Requirement
within 30 days of date of hire.  You must upload your vaccine documentation or request a medical or religious exemption (instructions).  For further
information on the University’s response to COVID-19, please visit the Back2BU
site.

We are an equal opportunity employer and all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender
identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran
status. We are a VEVRAA Federal Contractor.

Position Type
Full-Time/Regular